Andrew Sharp
Hello, and welcome to a free preview of Sharp Tech. Hello, and welcome back to another episode of Sharp Tech. I'm Andrew Sharp. And on the other line, Ben Thompson. Ben, how are you doing?
Ben Thompson
Disappointed, Andrew. Disappointed.
Andrew Sharp
Disappointed in what?
Ben Thompson
In honor of my Green Bay Packers playing your Washington Commanders, I’m wearing a green shirt. You are wearing a blue shirt. Where is the maroon and gold?
Andrew Sharp
Oh, boy. I thought we solved this problem a year ago. I’m wearing Cowboys blue here on the podcast.
Ben Thompson
No.
Andrew Sharp
It’s really terrible.
Ben Thompson
Renounce your past. You were just being a punk kid wanting to rebel against your dad. Dad was right, and you should be wearing maroon and gold.
Andrew Sharp
Oh, yes. We’re recording mere hours before Commanders-Packers on Thursday night. By the time people listen to this, the Packers will probably kick the Commanders’ ass. Are you a Packers shareholder by any chance? Am I talking to an NFL owner here?
Ben Thompson
Of course I am. What a silly question.
Andrew Sharp
All right. That’s good to hear. And the Packers—
Ben Thompson
I understand it’s not on my disclosure, my ethical disclosure on Stratechery, so maybe I should add it on there. That would be hilarious. I do explicitly own stock in the Green Bay Packers, just a heads-up.
Andrew Sharp
—look great when they play.
Well, honest to God, that’s why I was curious, because you famously only invest in index funds out of journalistic integrity. But I’m glad to know that I’m talking to an NFL owner.
Ben Thompson
Terrible for the bottom line, but what are you going to do? Yeah, I made the editorial decision. You know what? I read about the big tech companies. I can’t cover everything. Should’ve done that with my portfolio a long time ago, but what are you going to do?
Andrew Sharp
Yes. We’ll see if we can make it through this podcast with the clash coming Thursday night. But I’m very excited. I’m back into football—
Ben Thompson
It’s great. I love this for you.
Andrew Sharp
Well, yeah. I’ve always been into college football, watching every Saturday, but I’m now back on the NFL bandwagon. It goes back to what we were saying last week, where oftentimes the things that become cultural touchstones are massively popular because they’re good. I was reminded of that over and over again as I was watching a fantastic opening weekend in the NFL last weekend.
Ben Thompson
They’re good, and it’s also fun to be in touch with cultural touchstones. Even if you don’t like the NFL that much, everyone likes it, so it’s fun to talk about. There’s just value in the social currency.
It’s just yet another way that our alleged cool people have failed us with their policies, which is pretending that if something’s popular, it must be bad and you should reject it. Actually, you know what? If something’s popular, that makes it more fun, not less.
Andrew Sharp
Exactly. I had a lot of fun all last weekend, and I’ve been counting the days until Commanders-Packers on Thursday night to start it all over again. Unfortunately, I’m not wearing my enthusiasm literally like Ben is on the other line. No maroon for me for this podcast.
Ben Thompson
It was actually a total coincidence that I had a green shirt on, but it worked out well for this opening.
Andrew Sharp
Indeed. Well, it’s sort of a puke green. It’s not—
Ben Thompson
I know. It’s not—
Andrew Sharp
—a forest green.
Ben Thompson
I was thinking, maybe I should run up and grab a Packers jersey. That would’ve made it even better, but what are you going to do?
Andrew Sharp
Maybe next week. They’re going to be one of the best teams in the league, so we’re going to have plenty of opportunities.
As for the show today, it’s time to close out Apple Week, Ben. We’re going to talk about the iPhone event, and we’re going to start with an email from Karthik, who writes:
“Guys, I just want to take a victory lap for calling out relatively early on the Sharp Tech timeline that Apple is no longer a company interested in making bicycles for the mind. I’d come to think of Apple more as a fashion outfit, but I think Ben’s CPG angle is better. The sugar-water analogy is especially rough, and I see why Ben picked that one, given Apple’s history. I’d settle in between and say that Apple is to technology what consumer packaged-goods companies are to chemicals. They use technology and chemicals for sure, but that isn’t what they’re really about anymore.”
1. Apple Still Makes Technology
Is Apple still a technology company at its core? That’s the question that looms over everything. Any thoughts on that, Ben?
Ben Thompson
No, no, no, no. I disagree. Sorry, Karthik. I’m glad you patted yourself on the back, because I am not going to join in.
Apple is a technology company; they’re just focused on technologies that most people don’t really care that much about anymore. They’re still the best mobile chipmaker in the world. The phones, I think, were very impressive this year.
The AirPods—I was just recording Dithering; that’ll be posted tomorrow. John was raving about them, just an unbelievable sort of leap forward.
Andrew Sharp
Are these the AirPods Pro 3? Is he using the 3?
Ben Thompson
Yeah. Sorry, this is a product you’re not familiar with, but it’s basically like the AirPods that you have on right now, but without the wire. It’s amazing.
No, I didn’t say they were not a technology company. I don’t think that they’re not a technology company. The technology they’re focused on is one that a lot of people don’t care much about. I think that’s an important distinction.
Andrew Sharp
Yeah.
Ben Thompson
And we can get to the sugar-water point maybe in a bit.
But what I was trying to capture with that is the frustration and sense with Apple: Do we want to sit here like seals and clap a company for having fiscal discipline? What we want and what we love is a company going for it, just doing things and trying to change the world. That’s the part that’s gone—the vision.
Apple’s just nonexistent in the most interesting technology space. That’s just sort of a fact of the matter. It is kind of a bummer. As a business analyst, I will, I guess, reluctantly admire their cash-flow statement and their low CapEx relative to their peers and all those sorts of things. It doesn’t get me very excited, I’ll tell you that much.
Andrew Sharp
Well, that’s the thing. In the past—10 years ago—these iPhone events did capture people’s imagination, and Apple was pushing forward and innovating in all sorts of mind-blowing ways.
But let’s work backward, as we have an Apple state-of-the-union conversation here. For anybody who missed it, there was an Apple event on Tuesday. It was billed as an awe-dropping event from Apple in the weeks leading up to it.
Ben Thompson
Forget about that.
Andrew Sharp
And I hated that copy. It made me audibly groan when I saw it a couple of weeks ago.
Ben Thompson
Did it make you awe-dibly groan?
Andrew Sharp
Oh, God. That’s going to make me groan right here on the podcast.
Apple, at this event, announced updates to the base iPhone and the iPhone Pro. They also announced a new iPhone Air that will be thinner than any iPhone that’s ever been made. The Pros are made of aluminum now, as opposed to the titanium used in the last 2 generations. They will have 12 gigabytes of RAM as opposed to 8 gigabytes of RAM, along with a bigger battery and a better camera.
So, Ben, am I missing any crucial nerdy details about what was announced, and what did you think of these updates to the iPhone, the most successful product of the last 25 years?
2. The iPhone Air Pushes Forward
Ben Thompson
Well, I think the Air was the most interesting, but for a non-obvious reason.
My prediction is they actually don’t sell very many iPhone Airs. If you care about the camera—and, by the way, I don’t know why we need a camera bump on the Air, because if you care about the camera, you’re going to get the Pro.
Andrew Sharp
You’re going to get a Pro. Yeah.
Ben Thompson
Right.
Andrew Sharp
Exactly.
Ben Thompson
If you care about battery life, you’re obviously going to get the Pro. The Air does have the high-end processor, which I think is great. It makes it much more attractive than the old regular iPhone Plus or whatever it was called. I can never keep the name straight. It wasn’t a Max. What was it? Ah, whatever. There was—
Andrew Sharp
Mm.
Ben Thompson
—not the Mini. They had the larger one.
Andrew Sharp
Plus.
Ben Thompson
It was the Plus.
Andrew Sharp
Oh, yeah.
Ben Thompson
I find it compelling for 2 reasons.
Andrew Sharp
Mm-hmm.
Ben Thompson
Number 1, it’s cool. There’s a bit where John Siracusa used to have an old thing about why they make the iMac thin. It’s a computer on your desk.
Andrew Sharp
Yeah.
Ben Thompson
Who cares how thick it is? It’s an admirable bit. You make it thin because you can.
Andrew Sharp
Right.
Ben Thompson
You learn stuff, you miniaturize stuff, and you figure out how to do things in the future. It will pay off in the long run in ways that will be unclear until you get there.
Andrew Sharp
Right.
You can't anticipate it. By the way, that is the era of Apple that was capturing people's imaginations and taking their breath away. In that respect, with the Air, what they're doing is putting all of the compute in the little module that also holds the camera.
Ben Thompson
Which I love.
Andrew Sharp
Yeah.
Ben Thompson
There's this idea—it reminds me of the Dynamic Island. Apple has Face ID, and they have the front-facing camera, of course. The question is, they don't have the technology yet to put that inside the screen so you don't even know it is shooting through whatever it might be, which I'm sure they would prefer to do.
Andrew Sharp
Mm-hmm.
Ben Thompson
So you have a sort of lemon, and it's a brilliant example of making lemonade. Instead of just having this black thing in the middle of your screen, let's use it. Let's create an entire user interface around it that is actually genuinely useful.
I think the Dynamic Island, when you're going on a trip, has your flight information on there, or whatever it might be. You could easily access the podcast that you're playing. It's a great example of, okay, there's this thing, and the easy solution, as you see on Android, is to make the black part as small as possible and then just ignore it and pretend it's not there. Instead, they took it and made it into something that's cool.
Andrew Sharp
Yeah.
Ben Thompson
And all the software around it—the way the bubbles sort of expand and compress, and how it can be two things at once—I love it. It's a great thing. I see a similar thing here. The camera bump is really annoying. It gets in the way, and it was just growing and growing like this big wart on the corner of your phone. It's like, okay, if we're going to bump out the phone and have this thing there, what if we actually leverage that?
Andrew Sharp
Yeah.
Ben Thompson
This idea is that we can put all the compute up there, because one of the challenges with thinness—and we'll get to this with the Pro—is heat dissipation. They have the high-end chip, but their chips run hot. You have to dissipate the heat. You can't have it squeezed in the phone with the battery around it, with all those sorts of challenges. You have to run electronics to it. All these things are just—
You ever open up an iPhone? It's incredible how stuff is all packed in there. So if we're going to have an extrusion, let's make the extrusion bigger, actually—
Andrew Sharp
Let's see what kind of advantages that gives us.
Ben Thompson
And you had lots of people picturing the module—
Andrew Sharp
Yeah.
Ben Thompson
Could this lead to the future of glasses? Yes, right? You get the practice of making electronics really small and confined in small places. That will pay off in the long run. And sorry, Karthik, that is technological work that Apple is better at than almost anyone, so that's super cool.
Again, I think they screwed up with the camera. If you care about the camera, you're going to get a Pro. They should have made the plateau flat and made it a little thinner, without the extra camera bump. I think that was a mistake. Maybe they'll fix it on the next one.
You're selling thinness. You're fighting physics at some point. If you want to sell thinness, degrade the camera so it fits in the phone. That would be my one critique.
Also, I'm not going to buy it, and I am going to reference the Air all the time, because you'll have people saying, “Oh, the Pro's so big. The Pro's so heavy.”
Andrew Sharp
Get an Air.
Ben Thompson
“Blah, blah, blah, blah.”
Andrew Sharp
Whiners.
Ben Thompson
Go get an Air.
Andrew Sharp
Yeah.
Ben Thompson
Give me my big, chonky, thick phone that actually runs all day and has 47 gazillion cameras, all of which are now super high-resolution. Perfect. That's the philosophy.
And it feels like Apple having the Air was good for Apple, because they can actually make the Pro pro. It's like when they fixed the MacBook Pros. They actually made them thicker. They added ports. They made them into tools. I see my devices as tools that help me get stuff done, and the Pro is more tool-like.
People were complaining about the font, this big, thick, chonky font. That font is in contrast to the Air's delicate, super-thin font. I feel like you could put a poster of the iPhone Pro next to a poster of Milwaukee Tool or something like that. You're getting the same sort of sense, and that's great. I love it.
Andrew Sharp
I completely agree, and I found myself wondering as they were rolling through the iPhone Air announcement: Who exactly is this product for? What person cares about a camera and isn't going to get the Pro?
Ben Thompson
Yeah, I feel like you've got to innovate and you've got to shut up all the whiners. That's my feeling about it.
Andrew Sharp
Yeah, but also—
Ben Thompson
That’s my feeling about it.
Andrew Sharp
Like, battery life is more important to me than just about any feature the iPhone has.
And by the way, the iPhone Pro benefits from what they did for the Air, because it also has all the electronics up in a massively larger plateau up there, which is great. Give me more battery life. It's fantastic.
Andrew Sharp
Well, it speaks to the primacy of the iPhone generally and how important it is in basically every iPhone customer's life. The thought of sacrificing battery to have a thinner phone is at least unfathomable to me, but maybe there will be a bigger market than I imagine for the iPhone Air.
3. The Pro Gets Practical
But the Pro—I came away from the announcements about the upgrades to the Pro planning to buy a new iPhone. And going into this event—
Ben Thompson
Yeah, I was actually kind of disappointed. I'm like, “I'm actually going to do Android for real this year.” I use AI so much. I'm really excited to explore, and I want this phone in a major way. It's not just because it's orange, although that is definitely a benefit.
Andrew Sharp
Well, look, it's also partly because the iPhone that I have is made of titanium. It gets really hot every day. The battery life sucks. I'm just not happy with the product. That's one of the reasons I've been flirting with the idea of getting an Android or a Pixel or whatever it may be.
Ben Thompson
Yeah, no, I think Jonathan was on this a while ago. The opposite of Karthik. Karthik is like, “Pat me on the back.” Jonathan is like, “I deserve a pat on the back, but I wasn't bad enough to get it.”
Andrew Sharp
I'll read Jonathan here. He says, “Goats, I mentally wrote an email to you a year ago, and I never sent it. I'm kicking myself now. The thesis of the email—”
Ben Thompson
Yeah, I'm really going to kick you too, Jonathan. You should've sent this email.
Andrew Sharp
“The thesis of the email was that the iPhone 16 Pro was deeply disappointing for 3 reasons. 1, titanium is unattractive and doesn't hold color well. The color options all suck. 2, the phone was way too heavy. 3, titanium does not disperse heat well, and the phone gets way too warm.
“I felt very strongly about all 3 points, but I was afraid to say it with my chest. Well, fast-forward a year, and it seems Apple agrees, because they have finally reverted back to aluminum for the Pro phones. Aluminum allows for much better colors, it's lighter, and disperses heat better. It remains the ideal material for high-end phones. Thank goodness our national nightmare is over.”
Ben Thompson
No, I agree with all the points except for 1.
Andrew Sharp
Okay.
Ben Thompson
But the Pro is not yet perfect for me.
Andrew Sharp
Why not?
Ben Thompson
Because what I want is a plastic phone.
Andrew Sharp
Oh.
Ben Thompson
No, I'm actually dead serious. I view this—it's not a fashion accessory. It is a tool. Plastic does not attenuate radio signals, so you could actually have better antennas. One thing I like about this is that the glass bit on the back is small. But yeah, they need that, in part, for signal reasons.
Aluminum is a gazillion times better. I think I was happy about titanium because at least it wasn't steel, which they were doing for a while. I don't know what they were doing.
Andrew Sharp
Yeah.
Ben Thompson
It really felt like—and it was so—I mean, I'll join Karthik in saying that Apple dropping a Steve Jobs design, as if that's how it works, sometimes feels a little bit rich. You need to be more in our good graces when you're doing that, Apple, to invoke the Steve Jobs quote.
If you do that, I'm going to invoke a Steve Jobs quote in response.
Andrew Sharp
Yeah.
Ben Thompson
But the steel, really? At least titanium was somewhat lighter. And in this case, this phone is actually heavier than the previous one with titanium, even though aluminum is lighter. That's because it has more battery. Battery is the heavy part there, and I will make that trade.
And again, if you want a light phone, get the Air.
Andrew Sharp
Yeah.
Ben Thompson
So yeah, Jonathan is totally right. Jonathan’s big mistake here is not sending the email. But yes, heat dissipation is a big deal. The last 2 phones have been crazy hot, and I don’t like to play games. I can’t imagine anything—
Andrew Sharp
I find myself wondering, “Am I using this wrong? Is it breaking? Do I need to get a new phone tomorrow because something’s wrong with my phone?” And—
Ben Thompson
Yep.
Andrew Sharp
So if I can sidestep that process with an aluminum iPhone 17 Pro, I’m going to do it. I’ll be buying a phone on Friday.
Ben Thompson
Yep. No, for sure. I love the phones. I think they’re great.
4. Apple Loses Its Awe
Andrew Sharp
You seem to be in the minority with that reaction to the event. Look, my reaction to the event, the presentation of these keynotes, is so stilted and antiseptic that I find myself rolling my eyes throughout most of it, and it’s hard for me even—
Ben Thompson
I know. It’s almost hard to pay attention.
Andrew Sharp
That’s how I feel. I don’t really retain information about what’s being presented because it’s so boring and monotone.
Ben Thompson
I know. At least they went to a real city this time. It was great to see some Midwest representation. Chicago—beautiful.
Andrew Sharp
There you go.
Ben Thompson
That is a gorgeous Apple Store right on the river there. But yeah, it’s just funny. People were ripping on the Google presentation with Jimmy Fallon hosting and a bunch of stars. Giannis was in there.
Andrew Sharp
Mm-hmm.
Ben Thompson
I paid attention to that presentation. There’s an aspect of being live—
Andrew Sharp
Yeah.
Ben Thompson
That is meaningful. You might screw up. Just the delivery is interesting to observe. I would rather have had the Google presentation than watched Apple executives for the 47th time standing in an Apple Store talking about these products. It’s terrible.
Andrew Sharp
Recording a 70-minute commercial. It’s a tough ask.
Ben Thompson
At least it was only 70 minutes. But that’s a problem: it was actually quite short and still felt long.
Andrew Sharp
Yeah.
Ben Thompson
Not ideal.
Andrew Sharp
Yes. It was a bit of a grind, but then I read about the updates afterward and I was like, “Man, I actually need to go get an iPhone 17 Pro.” But the wider reaction to these updates seemed more angsty. What did you think of the general public, and particularly the Apple fanboys, and the way they processed the iPhone event this week?
Ben Thompson
Well, this is what I thought was so interesting. Number 1, you mentioned—and maybe this is because titanium really wasn’t good.
Andrew Sharp
Mm-hmm.
Ben Thompson
They’ve been on a 3-year cycle for phones, but this is a 2-year update. They came out with the new version only 2 years ago, and they’ve already updated again. That might just be an issue of realizing they screwed up and needed to fix it sooner.
Andrew Sharp
Yeah.
Ben Thompson
But it’s the in-between phones, like last year’s phone or the S editions, that are boring. Yes, they do updates, new cameras, and a new chip, blah, blah, blah, but it’s still the same phone. It’s a totally new phone. They introduced a completely new form factor in addition to the new chip, which, by the way, has a new GPU with units or aspects of the GPU designed for LLMs.
Andrew Sharp
Okay.
Ben Thompson
One thing that I think I’ve mentioned before: Apple’s neural processing unit wasn’t useful for LLMs. That’s meant for some basic machine-learning algorithms, like photo identification and things along those lines. This is sort of a low-key admission: “Okay, now we’re actually designing this.” But hey, it’s 2025, not that long after this whole movement came along.
Andrew Sharp
Mm-hmm.
Ben Thompson
And I think that’s a good timeline for introducing a meaningful AI upgrade in terms of their hardware and their chip. So you get a new chip and a new form factor. The cameras—3 full-resolution cameras—are great. I think the selfie camera, with the square sort of idea, means it doesn’t matter how you hold your phone. You’re going to get the same quality no matter what.
Andrew Sharp
Yeah.
Ben Thompson
Super obvious, but also a great addition. It makes sense. And yet everyone immediately fell back to, “So boring. Guess I’ll wait till next year.”
Andrew Sharp
Waste of time. Yeah.
Ben Thompson
Next year’s going to be more boring because I don’t think they’re going to update the industrial design again next year. And I could have ended there, right? “No, you guys are wrong.”
Andrew Sharp
Yeah.
5. Apple Feels Left Behind
Ben Thompson
But I think what was happening is people were reaching for something to describe how they felt, and I think they reached for the wrong thing. I don’t think what was happening here was that Apple had a boring update. I think it was a very interesting update.
Andrew Sharp
Mm-hmm.
Ben Thompson
What they’re reaching for is the growing, ongoing sense of disillusionment that Apple is just not really important or involved in the future.
Andrew Sharp
The most important technology that we’ll see in the next 20 years.
Ben Thompson
That’s right. They mention that Apple Intelligence does this, and they have the live-translation thing, et cetera, et cetera. But hanging over all this, there was no update on the timeline for the new Siri, by the way.
Andrew Sharp
Mm-hmm.
Ben Thompson
Hanging over this is just this general sense that Apple is still stuck in 2015, right? And I wrote after WWDC—the article I wrote then was called “Apple Retreats”—and I’m like, unlike last year, when they promised the moon and totally failed to deliver—
Andrew Sharp
Yeah.
Ben Thompson
This year they’re like, “Oh, let’s do what we’re good at. Here’s a new user interface,” which, by the way, I thought looked terrible in all the screenshots and images. I’m not looking forward to that.
Andrew Sharp
That’s the only reason I’m reluctant to get the 17 Pro. I don’t know if I want to dive in headfirst into whatever—
Ben Thompson
Yeah.
Andrew Sharp
They’re pushing on people, but such is life.
Ben Thompson
But there was an aspect of, “Look, the company needed to reset.” They got over their skis. They promised stuff they couldn’t deliver. It was super embarrassing. John Gruber wrote, “Something’s rotten in the state of Cupertino,” and I think he was right.
Andrew Sharp
It was spot-on. Yep.
Ben Thompson
Yeah. And so it was healthy, I think, to reset, but I think the angst and disappointment and flatness of the response—that’s sort of the price of resetting. That’s the price of retreating.
Andrew Sharp
Mm-hmm.
Ben Thompson
People are excited if you announce new stuff, and if you realize, healthily, I think, that you’re not in the state or don’t have the capability to deliver stuff and you need to make sure you can underpromise and overdeliver, the implication is that you’re not going to get the hype and people aren’t going to be excited.
Andrew Sharp
Yeah.
Ben Thompson
And that’s what I think people were feeling, and they were articulating it as, “Oh, there’s nothing here.” There was a lot here. It just wasn’t what people wanted it to be.
Andrew Sharp
Interesting, yes. It wasn’t what these events used to be like to experience as a tech community. They opened—
Ben Thompson
Right, and I think the broader context here is that it was timely that we had the remedies decision last week.
Andrew Sharp
Yeah.
Ben Thompson
And we mocked it last week, this idea that Apple’s not going to have money. Look, the Google deal is conservatively $20 billion a year.
Andrew Sharp
Mm-hmm.
Ben Thompson
Probably more like $25 or $26 million at this point because it’s tied to the volume of searches, which does keep going up. Some sort of decline in the last 12 months, supposedly, but still, that number is from 2020 or 2021 or something like that.
Andrew Sharp
Yeah.
Ben Thompson
And they made $100 billion of profit last year. So 20% to 25%—you cut that out, and it’s going to hurt. On an objective level, they still would have $75 billion in profit, okay? They would have money to spend on innovation, and it’s absurd that this was a reason for the judge not to impose what seemed like a pretty straightforward remedy to undo the harm because of that.
Andrew Sharp
Mm-hmm.
Ben Thompson
But what’s funny is the judge is like, “Apple might innovate less,” and I’m like, “That’s what happened.” The entire anticompetitive problem with Google paying off Apple was not DuckDuckGo or Bing or Yahoo or whatever the heck alternatives to Google there might have been. The only entity that could conceivably fight with Google at Google’s level is Apple.
Andrew Sharp
Mm-hmm.
Ben Thompson
And they bought ’em off.
Andrew Sharp
Yeah.
Ben Thompson
They bought them off. And Apple—and this is where I was getting at with the sugar-water thing—a long time ago chose profits in exchange for basically not competing in an entire space, and that space just happened to be the best way in, the lead-in—
Andrew Sharp
Mm-hmm.
Ben Thompson
To AI. There is a clear link between what it takes to build a compelling search engine and what it takes to build AI. You have to get a lot of data. You have to catalog it. You have to sort it. You have to be able to manage, reason over, and deal with large data sets. Apple basically opted out of that entire game in exchange for a check.
And now today, when people are angsty and Apple can't deliver on AI, it's like, well—
Andrew Sharp
They don't have the muscle groups anymore.
Ben Thompson
You're trying to go into the gym and bench-press a large amount of weight, and you haven't worked out in 10 years.
Andrew Sharp
Yeah.
Ben Thompson
At best, you're going to fail.
Andrew Sharp
Which I've done.
Ben Thompson
At worst, you're going to hurt yourself.
Andrew Sharp
It doesn't end well.
Ben Thompson
Which they did last year.
Andrew Sharp
Yeah.
Ben Thompson
They hurt themselves badly by promising stuff they couldn't deliver, which was basically analogous to someone going into a gym after 10 years, trying to do something they used to be able to do, and finding they couldn't anymore.
Andrew Sharp
Mm-hmm.
Ben Thompson
And then they screwed up their back.
Andrew Sharp
Yeah.
Ben Thompson
Apple screwed up their back. I mean, there's a theme here. I've written “Apple's Middle Age.” I wrote “Boomer Apple” a while ago. It is what it is.
Andrew Sharp
So now, are they just embracing being in their mid-40s and accepting reality and adjusting accordingly? Because they opened with the Steve Jobs quote, “Design is not just what it looks like and feels like. Design is how it works.” And as you mentioned earlier, we've mentioned the sugar water quote a couple of times. Steve Jobs famously asked John Sculley in the early '80s—he was, at that point, the CEO of Pepsi—“Do you want to sell sugar water for the rest of your life, or come with me and change the world?” So is Apple accepting that they're in the selling-sugar-water era of their company's life cycle?
Ben Thompson
Yeah, I don't love the sugar water analogy. I just went there because of the famousness of the quote. Again—
Andrew Sharp
Mm-hmm.
Ben Thompson
By using “sugar water,” I open myself up to Karthik's unfair attacks. I guess I have to blame myself for that.
Andrew Sharp
Well—
Ben Thompson
But—
Andrew Sharp
And look, I don't know how the soda business works, but Pepsi has basically been the same product for about 75 years.
Ben Thompson
Right.
Andrew Sharp
Coca-Cola, same deal. Apple is making incremental improvements year over year.
Ben Thompson
Right. So it's not sugar water per se. The more interesting part is the “change the world” part.
Andrew Sharp
Mm-hmm.
Ben Thompson
Does anyone feel like Apple is changing the world?
Andrew Sharp
Yeah. It's a fair question.
Ben Thompson
And I think the fact that the answer is clearly no is what drives the overall disillusionment and disappointment, or worse—
Andrew Sharp
Mm-hmm.
Ben Thompson
Complete disinterest.
Andrew Sharp
Yeah. Well, I like this quote from Jobs that you also featured in your article. He said, “My passion has been to build an enduring company where people were motivated to make great products. Everything else was secondary. Sure, it was great