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Sharp Tech · · 29 分钟

(预览)Microsoft的平台生存方案、Meta与市场的放行、局势感知缺失

Andrew SharpBen Thompson

播客
TL;DR
  • Microsoft单日上涨15%、市值增加4500亿美元,市场奖励的是一套围绕服务前沿模型、而非主导前沿模型开发的战略。 Ben Thompson的框架是:Microsoft保住OpenAI的推理业务,训练能力则转移到其他地方,随后把自己放在客户与OpenAI或Anthropic之间,充当值得信赖的企业服务层。
  • 超大规模云厂商的风险梯度,从Amazon的实体基础设施一路延伸到Microsoft暴露度更高的软件业务:“越物理,越安全;越数字化,越受威胁。” Google兼具前沿野心与受威胁的搜索业务;Meta没有云业务,但AI占用用户时间对它造成的威胁没那么直接。
  • Microsoft的模式就是1990年代的IBM:承认垄断时代的规模削弱了产品卓越性,再把业务广度、咨询能力和既有客户关系转化为优势。 按Lou Gerstner的逻辑转述,“我们擅长的就是做大”,这套打法又给IBM赢得了20至25年的发展期。
  • Microsoft希望把前沿模型还原为处理器:充当Microsoft提供或客户自建编排层之下的无状态组件,就像Windows之下的Intel或AMD芯片。 这套主张偏防御性,但逻辑自洽:把专有工作流和元数据隔离在模型公司之外,避免后者掌握“人们实际如何工作”,并最终替代其上层软件。
  • 战略风险在于时机:早期技术因为“还不够好”而奖励一体化,模块化供应商通常在后期才胜出。 企业若直接选择OpenAI或Anthropic,或许会接受锁定,却能大幅加速,使Microsoft的多模型编排框架变成一种最低公分母式的约束。
  • Ben自己的经历进一步放大了这一风险:帮助模型5.5在extra high档位下工作的脚手架,在5.6上却适得其反,因为新模型已经内化了更多规划和复核能力。 与此同时,行业公开信传递的是恐惧而不是实力:“赢的人不会签公开信”;如果OpenAI和Anthropic成为唯一真正有规模的芯片买家,NVIDIA可能面临利润率压缩。
摘要 · 为研究而整理的核心内容

1. Microsoft的上涨掩盖了AI对其软件业务的威胁

  • Andrew Sharp先给出市场结论:Microsoft单日上涨15%,市值增加4500亿美元;据彭博报道,这是市场历史上单日市值增幅最大的一次,尽管Microsoft已经从前沿模型竞赛中退居二线。

  • Ben按照云业务地位、前沿模型野心和AI敞口为超大规模云厂商排序。Amazon处在更安全的一端,因为“AI不会替我送包裹”;其电商核心业务或许比以往任何时候都强,云业务表现良好,而且对较低利润率的适应能力,在算力利润率被压缩时可能有所帮助。Google同时拥有云业务和前沿模型,但搜索业务受到威胁;Meta没有云业务,仍在追逐前沿模型,但受到的直接冲击小于Microsoft。

  • 持久有效的规则是实体业务与数字业务的敞口差异:“越物理,越安全;越数字化,越受威胁。”Microsoft拥有Azure,但其生产力软件越来越容易被重新做出来;Ben和Andrew的团队已经用自研软件,替换掉一套范围狭窄、基于Teams的播客工作流。

2. Microsoft正在重演IBM的生存策略

  • Ben把类比拉回到1990年代的IBM。当时投资者希望拆分这家 conglomerate,Lou Gerstner却给出了反常识的答案:拆开的业务单独生存会很困难。“我们其实没什么真正擅长的……我们擅长的,就是做大。”

  • IBM把业务广度转化为额外20至25年的发展期,成为企业在互联网时代寻求转型时所信任的对象,同时建设咨询能力,并为网站和电子商务提供中间件。Microsoft同样可以把销售团队、前线部署的工程能力,以及延续数十年的客户关系组合起来。

  • 令人不适的前提是:昔日垄断者在变得“肥大松弛”后,可能已经“失去了做到卓越的能力”。因此,Microsoft的优势不再主要来自某个单一产品的绝对领先,而是让自己在各个方面都成为可接受的选择;这正是Nadella早先将重心从Windows转向云和服务如此重要的原因。

  • Nadella对Build主题演讲异常亲力亲为,在Ben看来透露出紧迫感:“我们的实际处境比人们意识到的更糟。”技术威胁传导到财报结果需要多年,Intel的问题就花了大约10年才显现;但等损害出现在业绩里时,“已经太晚了”。

3. 真正的争夺是企业工作流数据的所有权

  • Ben仍然怀疑模型是否真的具备泛化能力:“我还没有看到泛化能力的证据。”但这个问题可能已经无关紧要,因为足够多的任务数据、反馈和可验证结果,能够教会系统执行越来越广泛的工作类别。

  • 使用Claude Code、Cowork、Codex或其他模型公司提供的编排框架,暴露的不只是提示词。即便相关内容不被纳入训练数据,服务商也能看到员工使用哪些工具、哪些方法有效、哪些方法失败——这就是“公司最核心的资产”,因为这些元数据描述了企业实际如何运作。

  • Microsoft的反向方案,是让模型像Windows之下的Intel或AMD处理器:每次计算只向模型发送所需上下文,再接收结果,而编排留在Microsoft提供或客户自行构建的框架中。Microsoft想要的是无状态模型;OpenAI和Anthropic则“什么都想做”。

4. 模块化到来前,一体化可能先击败Microsoft

  • Ben认为Microsoft的战略合乎逻辑,尤其适用于希望保留模型选择权、不愿交出专有上下文的企业。但Clayton Christensen的框架在初期恰恰与之相反:技术尚不成熟时,一体化方案更容易胜出,因为控制更多层级可以改善性能。

  • Microsoft受益于这样一种论点:模型成本极高,而工作负载需要在便宜和昂贵的选项之间进行路由。Ben认为这套叙事“有点像人为造出来的”,因为模型能力更像上限而不是下限——能力很强的模型同样可以快速回答简单问题。

  • Andrew指出,企业最终可能要在向Microsoft付费,还是把OpenAI或Anthropic作为平台直接付费之间做选择。Ben提出了另一种情景:一家企业若全押某个前沿模型供应商,即便接受锁定,也可能加速得快得多,以至于谨慎竞争对手的产品“和你的相比简直不行”。

  • 尚未解决的问题是,编排框架本身是否重要。如果模型吸收了大部分智能,而编排变得可以互换,Microsoft就会受益;但如果它的控制机制截留了有用上下文、把工作流设计得过度复杂,让客户“根本接近不了”模型的能力,Microsoft就会输。

5. 模型进步正在抹去脚手架,而行业巨头释放恐惧信号

  • Ben的具体例子始于5.5的extra high档位,并配合一套名为“Superpowers”的技能包,强制执行规划和复核。到了5.6,这些行为本身已经做得过了头,同一套脚手架变得“失控”:改进后的模型已经内化了过去由编排框架完成的工作。

  • 名为Pie的编排框架提供了相应的设计原则:只做最低限度的工作,只添加必要工具。否则,围绕今天的技术局限搭建的系统,3个月后就会变成负担,因为“你的编排框架正在与模型竞争”。

  • 在Ben看来,行业公开信说明市场正在警惕OpenAI和Anthropic的渗透。连OpenAI都签了名——这尤其说明问题,因为它并不希望开放模型竞争者出现——但更广泛的信号非常明确:“赢的人不会签公开信……签公开信,是因为你们怕得要命。”

  • NVIDIA的参与暴露了其中的经济利益。如果真正有规模地采购芯片的只有OpenAI和Anthropic,NVIDIA就会沦为被买方呼来喝去的供应商,超大规模云厂商则变成融资工具,利润率随之收窄;如果成功的创业公司在1至2年内就能被替代,Ben问道,一个能够长期存在的创业公司生态究竟还剩多少空间。

Andrew Sharp

Hello, and welcome to a free preview of Sharp Tech. Hello, and welcome back to

Ben Thompson

We are in person. This is Sharp Tech.

Andrew Sharp

Welcome back to Sharp Tech.

Ben Thompson

And when I get the-

Andrew Sharp

Here we are

Ben Thompson

... when I get the Zoom open or Riverside open, cracks me up every time. How are you Anthony?

Andrew Sharp

Live and in person. I'm good. It's great to be in Madison. It's balmy outside relative to what it was in January, and we're here for some company meetings. There's an AI show-and-tell that we have planned that I'm already pretty stressed out about.

Ben Thompson

Because you have no AI in your life. Are you going to demonstrate looking up NBA stats?

Andrew Sharp

Yeah, demonstrate copy editing, Sharp text posts, and whatnot. You guys are on a whole other level. We're also going to a Brewers game later today, which I'm very excited about. It will be my first baseball game in probably 5 or 6 years. So here we are.

Ben Thompson

Well, you just asked me, "Are we going to tailgate?" and I was just flabbergasted.

Andrew Sharp

A total noob East Coast elite question. Of course we'll be tailgating.

Ben Thompson

It's funny, we were just talking about tailgating on Dithering, and I was expressing how East Coasters say they tailgate, and I find it very underwhelming. In D.C., they don't even bother, so it's good to know.

Andrew Sharp

Don't even bother; just show up at game time. Absolutely. Well, for now, before the tailgate, we're going to review big tech earnings, which came down last week, and we're going to start with 2 companies that are encountering very different reactions from the market.

First up is Microsoft. The market is very happy with Microsoft. The company was up 15% and added $450 billion in value in a single day last week—the biggest single-day jump in market history, according to Bloomberg. Microsoft is not pushing toward the frontier whatsoever at this point. They haven't been since 2024. What do you think of what they're doing instead?

Ben Thompson

If you zoom out, I knew earnings were going to be last week. I would come back, have all these things to digest, and I think all 3 updates this week were actually interconnected.

Andrew Sharp

Mm-hmm.

Ben Thompson

I argue we should have done 1 big post trying to tie them all together.

Andrew Sharp

An omnibus. Okay, yeah.

Ben Thompson

Yeah. I was trying to look at how every different hyperscaler is slightly different in where they are. Do they have a cloud business? Where are they relative to the frontier? What's their focus there, and what is their overall threat from AI?

So the 1 I didn't get into as much as I wanted to was Amazon. We're going to get to them in a little bit, but Amazon's on 1 extreme. They have a total cloud business, and I think their core business is not very threatened by AI.

Andrew Sharp

Yeah.

Ben Thompson

AI is not delivering my packages.

Andrew Sharp

Durable physical infrastructure for Amazon.

Ben Thompson

It's a good place to be. Yes.

Andrew Sharp

Yeah.

Ben Thompson

I think Amazon's core business, their e-commerce business, is fine—arguably better than ever. Their cloud business is obviously doing very well. Amazon is also a company that is more accustomed to, and okay with, tighter margins, which I think is 1 of the concerns about hyperscalers in the long run. Once compute is finally everywhere, who's going to have the best margins? Are margins going to compress? They've always thought about having lower-cost structures.

Andrew Sharp

They live in that world.

Ben Thompson

Right. We talked about that last episode. So Amazon is 1 extreme. Then you have Microsoft.

Andrew Sharp

Mm-hmm.

Ben Thompson

Microsoft is taking a strategy that's similar to Amazon in some respects, particularly in the fact that they're not on the frontier. They're building their own models, but they're not building models that are going to be as good as the models from OpenAI—

Andrew Sharp

Right.

Ben Thompson

—or from Anthropic. But they're serving those models.

Andrew Sharp

And they got off that train a couple of years ago with OpenAI.

Ben Thompson

They weren't really on that train. They were on that train to the extent that they were supporting OpenAI.

Andrew Sharp

Yeah.

Ben Thompson

But what happened—the way to think about what happened to Microsoft and OpenAI is, Microsoft said to OpenAI, "We'll keep your inference business."

Andrew Sharp

Mm-hmm.

Ben Thompson

"So the business where it's actually customers using your models—your training business—you've got to go find someone else."

Andrew Sharp

Yeah.

Ben Thompson

And so that was the whole shift to talking to Oracle, talking to SoftBank, and building these mega data centers. That's the train that they got off of.

Their software business is, I think, very threatened by AI.

Andrew Sharp

Mm-hmm.

Ben Thompson

We're going to talk about vibe coding a little bit. This will be part of the AI show-and-tell, but we are not representative of a large enterprise, to say the least. There's an aspect of us experimenting with AI Astrotechery that's important just to understand the product.

Andrew Sharp

Yeah.

Ben Thompson

But in a very tangible example, we were mostly still using Teams for 1 specific use case, which was podcast workflows. We're totally off it.

Andrew Sharp

Mm-hmm.

Ben Thompson

We made our own software, right? Now, again, that's a very small example, but you could imagine that writ large—

Andrew Sharp

Sure.

Ben Thompson

—at least in the fullness of time. So they have a cloud business that in some respects is similar to Amazon, but they have a core business that is very much threatened.

Andrew Sharp

Mm-hmm.

Ben Thompson

You move over, and now we're at Google. Google obviously has a big cloud business. I'm sure we're going to talk about that in a little bit. They are also seeking to be on the frontier, and they do have a business that's threatened by AI, which is search generally. We've spent a lot of time talking about that.

I think there's more to say about it than I wrote about this week in that regard, or than I mentioned in passing. So we'll talk about Google in a little bit, but they're kind of in the middle.

Then you get to Meta. Meta is maybe between Amazon and Google in that they're seeking to be on the frontier. They don't have a cloud business; that's the difference. They are threatened by AI, but I think less acutely—

Andrew Sharp

Than Microsoft.

Ben Thompson

—than Microsoft or even than Google.

Andrew Sharp

Yeah.

Ben Thompson

Right? You can see very clearly how AI is a threat to search.

Andrew Sharp

Mm-hmm.

Ben Thompson

It's harder to see how AI is a threat to social networking—

Andrew Sharp

Social networks, yeah.

Ben Thompson

—or entertainment, or whatever it is. But my thesis is, number 1, it takes up a lot of time—

Andrew Sharp

Mm-hmm.

Ben Thompson

—which is a detraction. So anything that takes up time is a detraction from Meta in the long run.

My overall thesis is that anything digital is fundamentally threatened by AI.

Andrew Sharp

Yeah.

Ben Thompson

The opposite of the Amazon thing: The more physical you are, the safer you are.

Andrew Sharp

Mm-hmm.

Ben Thompson

The more digital you are, the more threatened you are. That's the gradient of these entities.

I thought it was interesting to talk about all 4 of them this week, considering those aspects, even if I wasn't super explicit about it, and what the differences are between them, how the market has responded to them, and all these bits and pieces. So that's the overall context of Microsoft—

Andrew Sharp

Where we're at, yeah.

Ben Thompson

Yeah, and Microsoft in this case.

Andrew Sharp

With Microsoft specifically, they want to be middleware. Is that right? And to what extent is that a function of necessity, because that's the only option that makes sense for them at this point?

Ben Thompson

Yeah. The way to think about Microsoft is exactly that. It's funny because I wrote an article a few years ago comparing Microsoft to IBM.

Andrew Sharp

Mm-hmm.

Ben Thompson

It's actually 1 of my favorite articles. Some articles stand out because they were so painful to write. I remember I wrote this 1 at an Airbnb in Madison before we had a place here. It took me hours to get it out, and I posted it at about 3:00 in the afternoon instead of 6:00 in the morning, when I wanted to.

Andrew Sharp

Oh, boy.

Ben Thompson

I went through Lou Gerstner, who says "elephants can't jump," or something like that. It was his autobiography. I was talking about the issue IBM faced in the '90s, where they're this behemoth that seems way behind the times. Investors are demanding they break up.

He went the opposite direction. He's like, "We should not break up. You don't understand. We're not actually good at anything. So all these pieces you want independent are not going to do well in the market."

Andrew Sharp

They'll all fail independently. Sure.

Ben Thompson

"What we're good at is being big."

Andrew Sharp

Mm-hmm.

Ben Thompson

Actually, being big is useful because you're kind of good at everything, but you're not really great at anything.

Andrew Sharp

Okay.

Ben Thompson

Or you're acceptable at many things.

Andrew Sharp

Yeah. That certainly describes my Microsoft experience over the last 20 years.

Ben Thompson

This was IBM in the '90s. The internet's coming along. You have all these big companies that are like, “How do we handle—what do we do with the internet?” And IBM was like, “We'll take care of it.”

What IBM did was build up a huge consulting arm, which, by the way, Microsoft talked a lot about building up. They actually had a name for it. They've always had a big sales force, but the whole forward-deployed engineer thing. I should look up what the name was. It came up on the earnings call.

Andrew Sharp

That does make a lot of sense for the next 10 or 15 years here.

Ben Thompson

Well, everyone's doing it for good reason, right? Palantir really has led the way here. And then they also built a bunch of middleware.

Andrew Sharp

Mm-hmm.

Ben Thompson

Basically, they built all these layers for companies to have websites and e-commerce and all these bits and pieces that we talked a bit about last week. There are still companies that are on IBM because they've been on there since the '60s. There are a lot of companies that have been with IBM since the '90s because they just built in all these layers to get you online, to get you all the things that you needed to do that, and it was a very smart strategy that basically gave IBM an extra 20 or 25 years of life.

Andrew Sharp

Yep.

Ben Thompson

And the framing of that article was: once you've been a monopoly, you've kind of lost the ability to be great.

Andrew Sharp

Okay.

Ben Thompson

Because you get fat and flabby, and life's too easy. And what Lou Gerstner did was realize, “Look, we don't have the chops to succeed by being the best at any individual thing. What we're good at is doing everything because that's what we've been doing for a long time.” The analogy there was: look, this is the Microsoft path. You're not going to succeed by being the best at stuff.

Andrew Sharp

The leader in any area.

Ben Thompson

You can do everything, and it's good—actually, being big is your biggest asset.

Andrew Sharp

Yeah.

Ben Thompson

And I put that in the context of having been, at that point, a strong endorser of Satya Nadella's approach to deprioritizing Windows and turning it into a services layer. Yes, they were late relative to Amazon, late to the cloud, but most everyone else was late to the cloud. So they and all their customers were coming to the cloud together.

I wrote that in the context of a keynote where he spent a long time talking about pen or whatever, their digital ink, their ability. I was like, “What are you talking about?” You are not going to win on product differentiation. You're going to win by being good at everything, and I think Microsoft has continued down that path by and large. You fast-forward to AI, and now that comparison, I think, is becoming very, very tangible.

Andrew Sharp

Okay.

Ben Thompson

So Satya Nadella's been posting on Twitter all these articles. It's like he's coming for my job these days.

Andrew Sharp

I know. You said a couple of weeks ago he's coming for your job. He really is. He's very, very active on Twitter with these essays that he's putting out, and they're always these long tweets, and I wish he would put them on a website somewhere because I just can't read that much on Twitter. But he's clearly spooked by the moment and trying to counter the Anthropic messaging.

Ben Thompson

Yeah. I get the sense that spooked happened maybe a year or so ago. One thing that was interesting: I was at the Build keynote in June. Usually, at a Microsoft keynote, Satya Nadella would do the first 10 or 15 minutes, frame what's going on, and then hand it off to a parade of executives who would do the rest of the keynote. This keynote was all Satya Nadella.

Maybe I over-indexed, but part of my take this week is that I'm right to index on the meta of these things: what executives say actually matters.

Andrew Sharp

Mm-hmm.

Ben Thompson

What I took away from that keynote is that he felt the need to say, “I need to take a much firmer hand and much more control of this company, because we're actually in bigger trouble than people realize.”

Andrew Sharp

Yeah.

Ben Thompson

And I suspect a lot of it was that they have this whole software business, right? You can make the software that Microsoft does.

Andrew Sharp

Mm-hmm.

Ben Thompson

Now, are you going to make it—

Andrew Sharp

We just did.

Ben Thompson

Are you, are you going to make it actually useful and dependable, and are companies going to want to waste time maintaining it, et cetera, et cetera? All these are open questions, and we've litigated that, and we'll continue to litigate it probably for years to come. But Anthropic and OpenAI are coming for Microsoft's business.

Andrew Sharp

Mm-hmm.

Ben Thompson

Day-to-day productivity: they want your agent to do all that. They want your agent to do your email, your agent to do your documents. Why do we have documents? Why can't we just ask the AI what it is, right?

Andrew Sharp

Yeah. They're both very, very expensive for enterprises as well. And as those costs continue to rise, you could envision a future where enterprises are choosing between spending on Microsoft or spending on OpenAI as a platform or Anthropic as a platform.

Ben Thompson

Right. This is the thing about tech in general. Even right now, when stuff seems to be moving so quickly, one of the fun things about analyzing tech is how many decisions actually take years to play out. We've talked about this in the context of chips, right? Intel was doomed. I wrote in 2013, “Intel's in big trouble.”

Andrew Sharp

Took a solid 10 years.

Ben Thompson

Yeah. It took 10 years for that to actually manifest, but it was totally right. Intel actually needed to make changes. I thought I was too late in 2013, and I was, I think, too late. But it would've been better to make changes in 2013 than to wait until 2021 or whatever.

Andrew Sharp

Yeah.

Ben Thompson

Pat Gelsinger ripped the Band-Aid off. Again, there are pluses and minuses to his tenure, but he certainly ripped the Band-Aid off and said, “We have to shift our model over time.” But this applies to software too. By the time your business is threatened—or it shows up in the results—it's way too late.

Andrew Sharp

Mm-hmm.

Ben Thompson

And so I got that sense from Nadella. What he's been talking about in his blog posts is a bit of both: an articulation of the threat to Microsoft and trying to convince everyone else, “This is a threat to you as well.”

Andrew Sharp

Totally.

Ben Thompson

These companies are trying to understand your business. They're trying to figure out what you actually do with your computer.

Andrew Sharp

And they will replace you.

Ben Thompson

So they can replace you.

Andrew Sharp

Yeah.

Ben Thompson

This gets to the question of—

Andrew Sharp

It's explicit counter-messaging relative to—

Ben Thompson

Oh, for sure.

Andrew Sharp

Anthropic. Yeah.

Ben Thompson

But one of the big things with the AI models, and the question that remains open in my mind, is: will these models generalize? Can you learn one thing and then know how to do other things? I'm on the “I don't see evidence of generalization yet” side.

Andrew Sharp

Mm-hmm.

Ben Thompson

There's all this amazement about these math discoveries, right? Math is like coding. It's a knowable thing. You're discovering things that exist, but it's a bounded space to an extent, in a way that maybe some other things aren't. What you need to do is get data, see what works, and verify whether it worked or did not work. So at the end of the day, it might be a moot question.

Andrew Sharp

Mm-hmm.

Ben Thompson

Maybe you don't generalize; you just gather data on everything in the world, right? We'll get neural links in everyone's head and gather the thought processes, and then we'll actually be able to do everything. But this is the threat: we know for sure that if you can get enough data and verify, then you can do it.

Andrew Sharp

Mm-hmm.

Ben Thompson

And that's the threat he's putting his finger on. The more you use OpenAI or Anthropic and use their harness—you use Claude Code, you use Cowork, you use Codex—the more they're gathering everything. And even if they're saying, “Oh, we're not using your data to train the model,” that's actually not the important part. The important part is all the metadata around it. What tools are you using? What things worked? What things didn't?

Andrew Sharp

Mm.

Ben Thompson

And if you're using their user-facing software, you're giving away the crown jewels of your company, which are how people actually do work, what works, what doesn't, all the metadata around—

Andrew Sharp

You're training the disruption threat that—

Ben Thompson

That's right.

Andrew Sharp

Yeah.

Ben Thompson

That's right. And so what Microsoft is proposing to do is reduce models to being processors.

Andrew Sharp

Mm-hmm.

Ben Thompson

They want to recreate the world where Microsoft Windows is the layer everyone uses, and underneath that is an Intel chip, an AMD chip, or whatever it might be. What does that chip do? It gets sent stuff by the operating system, does some processing, and sends something back. It's the operating system that's the orchestrator, figuring everything out and passing things to developers on top of that.

Microsoft is saying, “Don't use their harnesses. We're going to build a harness, or we're going to give you the tools to build your own harness, such that these models are basically stateless.”

Andrew Sharp

Mm-hmm.

Ben Thompson

They're just things you send something to and get something back from, and they have no other context. All they get sent is exactly what they need to know to do a computation, and then it comes back. They're very explicit about it. That's what they're seeking: to reduce the model companies to being processors.

The model companies are trying to be—

Andrew Sharp

Everything.

Ben Thompson

—everything.

Andrew Sharp

Right.

Ben Thompson

And so that's the direct confrontation that's going on.

Andrew Sharp

Yes. When you look ahead, is this the right strategy for Microsoft? It may not work.

Ben Thompson

Well, this is where it's interesting to put Microsoft in contrast to Meta.

Andrew Sharp

Okay.

Ben Thompson

How do you survive in a world where you're not on the frontier?

Andrew Sharp

Mm-hmm.

Ben Thompson

What they're saying is, “We will be the layer between the frontier, where you can choose—”

Andrew Sharp

You don't have to worry about the models. It's going to be model-agnostic. You have your own harnesses with us, and you don't have to fork over proprietary data that puts your business at risk.

Ben Thompson

That's right.

Andrew Sharp

It makes sense.

Ben Thompson

I think it makes sense. It's a very reasonable strategy. The question, and I think the challenge for Microsoft, is most fraught right now because in any new technology, it doesn't work well enough, right? The AI still isn't good enough for a lot of these workflows.

The more you integrate and the more you do all the pieces around it, the better the stuff works. This is classic Clayton Christensen theory about integration versus modularization. The idea is that early on in a technology's life cycle, it's not good enough, so the more you do, the better. The integrated solution wins at the beginning.

In the long run, modularization takes over, where you want different suppliers and you care about competing on parts.

Andrew Sharp

You care about cost, yeah.

Ben Thompson

There was a huge wave of, “Oh, these models are so expensive.” That felt a little astroturfed over the last few months, to be totally honest.

Andrew Sharp

Hmm.

Ben Thompson

That is a narrative that Microsoft absolutely wants to feed, because they want you thinking, “We can't double down.”

Andrew Sharp

“We can't burn through the budget in 2 months on these models.”

Ben Thompson

That's right.

Ben Thompson

And so you think about it: “A harness is good because we can use different models. You can do sort of an X, Y, Z.” It's kind of funny because I'm not sure how much I buy the multimodel idea. If you ask a really smart model a very easy question, it's going to give you a very quick and fast answer, right?

Andrew Sharp

Mm-hmm.

Ben Thompson

A lot of the model capability is more of a ceiling than it is a floor.

Andrew Sharp

Good point, yeah.

Ben Thompson

There's an aspect here where it feels like Microsoft loves the “expense, use lots of models, expensive models, cheap models” narrative, because that fuels the question, “How do I do that?” Well, you need a harness, right? You need a harness that has a router that chooses the right model for the job.

Andrew Sharp

And they're the harness company at this point.

Ben Thompson

There are cost differences, to be clear. I'm not trying to overstate or underplay that. But it also is a narrative that feeds what Microsoft wants people to think.

Andrew Sharp

Mm-hmm.

Ben Thompson

You can't build directly on these. On the flip side, a lot of companies are going to find this appealing. They don't want to try to figure all this out. It's like the cloud: Microsoft's their good friend. What's going on here?

Andrew Sharp

Exactly.

Ben Thompson

Figure it out.

Andrew Sharp

They've been working with Microsoft for 35 years at this point.

Ben Thompson

Right. There's also a question, though: How much better is it actually if you're working directly with the frontier model companies?

Andrew Sharp

Right.

Ben Thompson

Can you actually build stuff that you can't build otherwise? Can that stuff actually accelerate your business such that your competitor is so worried about having multiple suppliers and not getting locked into the model companies that their products suck—

Andrew Sharp

Mm-hmm.

Ben Thompson

—compared to yours because you gave in? You're like, “That's right, I'm all in on OpenAI, or I'm all in on Anthropic, and I'm so much faster and accelerating so much more quickly.” And, oh, by the way, they have this feedback loop that's actually extending their lead.

The idea is that Microsoft is going to be making a harness that is lowest-common-denominator functionality—

Andrew Sharp

And is comparable to what Anthropic and OpenAI are offering.

Ben Thompson

That's right.

Andrew Sharp

Yeah.

Ben Thompson

Now, we'll see. I don't know, right? At the end of the day, does the harness actually matter that much?

Andrew Sharp

Yeah.

Ben Thompson

There's a thing where you can feel this with the models. When I started doing the vibe-coding stuff, it was with 5.5 on extra high.

Andrew Sharp

Mm-hmm.

Extra high? Okay.

Ben Thompson

No, for 5.5, not 5.6.

Andrew Sharp

Oh, okay, okay.

Ben Thompson

For 5.5, there was this Superpowers skill package someone put together that forced it to do this planning and this review, and someone recommended it to me. I was already doing planning and reviewing, but I still thought it was kind of useful.

You get to 5.6, which overdoes this stuff on its own.

Andrew Sharp

Mm-hmm.

Ben Thompson

You layer on this stuff, and it was out of control. Part of the reason it was out of control was that it was doing all this crazy stuff. Basically, the point is that as the models got better, they internalized more and more of the functionality that came from the harness.

Andrew Sharp

Right.

Ben Thompson

There's a harness called Pie. They had a really interesting blog post this week talking about their whole approach: to do the minimum amount necessary in the harness, and make it possible for you to add on the specific tools that you need.

Everyone's overengineering this such that 3 months down the road, a new model comes out and you're actually making the whole situation worse because your harness is competing with your model.

Andrew Sharp

Mm-hmm.

Ben Thompson

You did all this work upfront to overcome the model's limitations, but then the model got better. Why? It's all wasted effort, right?

Andrew Sharp

Right.

Ben Thompson

You should just let the model do everything.

It's funny, because that's a world that's actually—possibly—good for Microsoft.

Andrew Sharp

Mm-hmm.

Ben Thompson

If it's all about the model and it doesn't matter what harness you use, then, yeah, use Microsoft's harness. Use your harness.

There's also a world where Microsoft's harness is so overengineered and so careful to try to do things and not let the models get the data they need that they're not even coming close to tapping into what the models can do.

Andrew Sharp

Right.

Ben Thompson

The models would be better if you gave them way more stuff, right?

Andrew Sharp

You're gating the performance.

Ben Thompson

Yeah.

Andrew Sharp

Yeah.

Ben Thompson

All this stuff is kind of unknown. This was so interesting. I think what they're doing is logical. There are a lot of benefits that come from being the incumbent.

Andrew Sharp

Mm-hmm.

Ben Thompson

There's a reason why, as a technologist, you could ask, “Why would any company use IBM's solution to build a webpage in the 1990s?” And yet it worked phenomenally well.

Andrew Sharp

Lots of companies did.

Ben Thompson

Right?

Andrew Sharp

Yeah.

Ben Thompson

And so—

Andrew Sharp

Well, it will be interesting. Obviously, it's all sort of TBD, but you look at the number of companies that signed the open letter, for instance. You look at the weekly HFC series—

Ben Thompson

Oh, I didn't get a chance to write about the open letter on Stratechery.

Andrew Sharp

—from Satya.

Ben Thompson

Hilarious. That thing cracked me up.

Andrew Sharp

Well, it's clearly a reaction to massive uptake for Anthropic and OpenAI, and the concern that that inspires everywhere else to go down that—

Ben Thompson

Oh, and the funniest thing is OpenAI signing the letter.

Andrew Sharp

Oh, I didn't see that OpenAI signed it.

Ben Thompson

Oh, they did.

Andrew Sharp

That's wonderful.

Ben Thompson

The most two online company in history.

Andrew Sharp

Don’t worry, guys. We’re with you.

Ben Thompson

Yeah, we got it. My finger’s up in the wind. I guess we better sign the letter. Of course, they don’t want these open-model competitors.

Andrew Sharp

That’s fantastic.

Ben Thompson

But do you know what I mean?

Andrew Sharp

Like, that’s sort of an indication of the real concern.

Ben Thompson

For sure.

Andrew Sharp

Yeah.

Ben Thompson

The fact that the whole industry is lining up to sign this letter is not an indicator of strength for the companies signing the letter. You don’t sign open letters because you’re winning. You sign open letters because you’re freaking terrified.

Because you see these entities swallowing everything. They can do stuff you never expected, right? You see, you talk about Apple and Apple not seeing the memory crunch coming, as we’ve talked about. Or you see even this response. Has Tim Cook vibe-coded an app? I’m guessing probably not.

And I’m not saying you have to vibe-code an app to understand AI, but there is an extent to which what these models can do is so far beyond what I think most people—

Andrew Sharp

Can appreciate.

Ben Thompson

—really understand.

Andrew Sharp

Yeah. Sure.

Ben Thompson

But someone like Satya Nadella gets it, right? And when you see this with NVIDIA, too—Jensen Huang, the sort of guy pushing this letter, is important enough for him to get on Twitter, right?

Andrew Sharp

Exactly.

Ben Thompson

One of the worst decisions a human can make.

Andrew Sharp

Well, to the extent that we lack perfect visibility into how enterprises are using these tools today, I think the reaction from the incumbents across tech—the non-Anthropic and OpenAI incumbents—says a lot about what companies are using these things for.

Ben Thompson

Right. So NVIDIA feels like they’re in the catbird seat, right? Everyone uses NVIDIA chips. Why are they writing an open letter? Because in a world where there are only 2 companies that buy chips—

Andrew Sharp

Yeah.

Ben Thompson

—NVIDIA’s the one that gets ordered around.

Andrew Sharp

Margins get compressed.

Ben Thompson

Yes.

Andrew Sharp

Right.

Ben Thompson

They will have the scale, the capability, and the cash flow to make their own chips. And it’s the same thing for all the hyperscalers.

Andrew Sharp

Yeah.

Ben Thompson

In a world where there are only 2, and all you’re doing is competing to serve OpenAI and serve Anthropic, those margins are going to get compressed a lot.

Andrew Sharp

Mm-hmm.

Ben Thompson

You’re just going to be a financing vehicle to help them build these sorts of things out. And so the whole question is, why are VCs in on this thing? Is there even a startup ecosystem if you just use the models to do everything?

Andrew Sharp

Every startup gets replaced within a year or 2 if it succeeds.

Ben Thompson

That’s right.

Andrew Sharp

Well, shifting gears, you wrote on Monday with respect to Meta that you came away from the Meta call a bit alarmed. So, on a scale of 1 to 10, how alarmed are you by the enterprise pitch from Meta? Or is annoyance a better way to put it with Meta?

Ben Thompson

So the Meta and Microsoft comparison, I think, is super interesting.