Ben Shahshahani

Erik Torenberg × Nathan Labenz × Brendan Fortuner × Ben Shahshahani

Ambience turns the medical scribe into a broader clinical intelligence layer spanning documentation, ICD-10 coding, billing and patient follow-up, addressing physicians’ “pajama time” and a healthcare administrative burden approaching $1 trillion annually.Specialty-specific workflows drove Cleveland Clinic to roughly 4,000 monthly active users across 60 specialties and seven languages in 90 days, while the next expansion into patient agents remains constrained by recovery cost, liability and the need for decomposed guardrails.