[BidClub_]
20VC · · 46 min

Adarsh Hiremath @ Mercor: The Fastest Growing Startup in Silicon Valley | E1261

Harry StebbingsAdarsh Hiremath

YouTube
TL;DR
  • Mercor raised $100M at a $2B valuation led by Felicis, with Benchmark and General Catalyst participating — roughly 5% dilution; Harry cited $50M ARR in November while saying he may have quoted it wrongly, and reported hearing growth of "50% month on month continuously for quite a while." The founders weren't focused on fundraising: "we didn't intend on doing the fundraising... it sort of just came to us," and the money is a balance-sheet play for a long-term labor-aggregation goal, not a spending plan.
  • The core thesis: human data and talent assessment have become the same thing. Data labeling has shifted from crowdsourcing (drawing boxes around stop signs for Waymo) to finding the expert who can make a model better in a specific domain — "figuring out who that expert should be is 100% a talent assessment problem." AI labs hiring post-training experts is a forcing function on Mercor's endgame of a unified global labor market.
  • Against the synthetic-data bulls (Harry cites Jonathan at Groq), Hiremath holds that data is the bottleneck more than compute or algorithms, and it isn't zero-sum: "evals definitionally have to be outside of model capability," so humans must build them, and SFT/RLHF/RL environments all need expert humans — "for a very very long time." Low-quality human data pushes nothing; high-quality human data is, again, a talent-assessment problem.
  • When software costs approach zero, the businesses that succeed will be built on network effects: "the businesses that succeed... will be built on network effects. The companies that don't could even give away their entire code base and still be alive." SaaS changes shape — the next era replaces entire services end to end, which is what Mercor is to a recruiting agency.
  • The business runs with no sales team and takes that can exceed 30% on a case-by-case basis, fully automated from resume pull to AI interview (spins up in under 10 seconds for any role) to payment. The pricing logic: unlike Uber's 4.8-vs-4.9-star driver, "there's a huge difference between the top 0.1% and the 80th-percentile person" — so "it's not a question of price, it's a question of quality" and the take is "often a second thought."
  • The infamous 996 (9am–9pm, 6 days) is framed as a side effect, not a policy: "the only reason we actually just floated those numbers out is because we didn't want our team working on Sundays." Hiring indexes on the one thing you can't teach — caring — and the hardest scaling lesson was that "scaling culture is harder than scaling software."
Digest · the substance, structured for research

1. Debate partners, a dev shop, and "dude, how hard could this be"

  • Adarsh met co-founder Surya at age 10 — "the only elementary schoolers who wanted to compete in high school debate" — and frames the debate partnership as his first startup: "we had 50/50 equity in each other's success," constant win/loss feedback, and the same lesson that picking the right partner is the most important decision you make.
  • Mercor started with no business ambition: a dev shop recruiting "really really exceptional folks from India," until the founders realized the people mattered more than the software — so they automated the candidate side, then the company side, and the marketplace was born.
  • The dropout decision was made with no seed round, no likely Thiel Fellowship, and "a little bit of revenue" — an emotional decision. In a three-desk Palo Alto office, Surya said: "dude, how hard could this be." The surreal moment wasn't the $3M+ General Catalyst seed wiring in — it was changing their Gusto salaries to $500 a month: "I felt like we made it."

2. The round: $100M at $2B, raised by accident

  • The Benchmark round happened via helicopter: Victor asked Brendan if he'd ever been on one; "before you knew it Brendan was on a helicopter with Peter Fenton," and the firm was chosen "very very quickly." About six months later — at eight figures of revenue, heads down, not fundraising — came the next round because they wanted to be in business with a likely Sundeep Peechu and Felicis.
  • The new raise: $100M at $2B led by Felicis, with GC, Benchmark and others participating. Harry's framing — "you dilute 5%, you get $100M on the balance sheet, phenomenal round" — met Adarsh's discipline on deployment: "it gets really dangerous when people raise the money and then think that they just have to spend it immediately." Building a unified labor market "is going to take a long time"; the balance sheet should be commensurate.
  • Governance is lean: the board is the three founders plus Benchmark, that's it — and no, he doesn't enjoy fundraising. "The thing that we really really enjoy is moving the business forward."

3. The thesis: human data and talent assessment are now the same problem

  • Five years ago human data meant crowdsourcing — "likely Waymo wants a bunch of their images labeled, you get a bunch of people across the world to draw boxes around stop signs." Today it's "GPT-4o or whatever model is not good in a particular domain, so we actually need an expert to make the model better — and figuring out who that expert should be is 100% a talent assessment problem."
  • Lab work isn't a niche detour but a forcing function: the unified labor market needs "tons of smart people on the platform and the ability to predict job performance" — "which happens to be the exact set of problems that a lot of the AI labs are having." Labs hire experts through the platform "to essentially help with post-training models."
  • The one metric he watches: customers keep expanding — net retention is over 100% "by a large margin."

4. Data is the bottleneck — and the synthetic-data pushback

  • Asked whether data constrains model improvement more than compute or algorithms, the answer is categorical: "data is the bottleneck — that would be an accurate statement." Harry pushes back with a view he attributes to Jonathan at likely Groq that synthetic data is higher quality, without "the dregs of the internet like Reddit."
  • The rebuttal: it's not zero-sum — synthetic data will matter — but "evals definitionally have to be outside of model capability": to judge a model you need a human-created eval set better than the model at that task. Same for SFT, RLHF, and RL environments. And the phrase "low-quality human data" concedes the point: "high-quality human data will [push models] — and again, that's a talent assessment problem."
  • How long do expert humans matter? "For a very very long time." His model of the human-AI relationship isn't unidirectional handoff: AI might get you 60–80% of the way, a human takes you the rest — "and finding that human will become harder and more valuable." Harry's counter — don't you need fewer humans as you approach perfection? — gets the labor-market answer: work moves "towards specialty and sophistication."

5. The machine: no sales team, 30%+ takes, quality economics

  • Mercor has not a single salesperson outside the founders — growth is inbound from customers who hired through the platform, and the constraint "is more of a bandwidth thing than any tactical or coordinated sales motion." The wow moment isn't the demo or the price: "it's usually when the first couple candidates start working with them."
  • The entire candidate journey is automated — resume and salary-expectation ingestion, a personalized AI interview spun up "in under 10 seconds" for any role from engineers to lawyers to doctors, through getting paid. The take is case-by-case, "for some customers over 30%," and tolerable because of his Uber contrast: a 4.8 vs 4.9-star driver barely differs, but "there's a huge difference between the top 0.1% and the 80th-percentile person... it's not a question of price, it's a question of quality."
  • The India origin is personal — his and Surya's parents immigrated from India, so recruiting started at their schools — and the founding anecdote is a hiring inefficiency in miniature: the best engineer he's worked with came via a Facebook ad, failed the manual interview, then sent "a really really long message about what exactly he got wrong" and was hired anyway. Today the number-one source of workers on the platform is the United States, with clients mostly US too.

6. 996 as side effect: culture is the hard part

  • On 996 culture: "the only reason we actually just floated those numbers out is because we didn't want our team working on Sundays." He calls 996 "a side effect rather than an objective" of selecting for mission-focused people who "don't want to wait until Monday to move the company forward" — and he doesn't think it can be done effectively remotely: "that motivation, that intensity, you feel in the same room."
  • Hiring index: "you can teach people a lot of things... the one thing that you can't quite teach people is to care." The unspoken scaling lesson: "scaling culture is harder than scaling software" — the culture of the first 20 people "is in some ways the strongest the culture is ever going to be," and keeping it is "the most important part of building a legendary company."
  • Harry said he had heard 50% MoM growth; Adarsh called that level a "perpetual stress test on the business" — things constantly break, and "everyone in the company needs to keep outgrowing themselves."

7. Zero-cost software, programming in English, and 100 billion jobs

  • Cursor changed how he builds — "you can basically snap your fingers and it'll get done" — and the implication is that software gets commoditized very quickly. "The businesses that succeed in a world where software costs approach zero will be built on network effects. The companies that don't could even give away their entire code base and still be alive." Mercor's two: marketplace liquidity, plus a job-performance data flywheel that surfaces the best person for a role "even if they themselves don't know it."
  • On the don't-study-CS advice: programming becomes more important at a new abstraction — "the leap from assembly to Python was maybe even a bigger leap than the leap from Python to natural language." The future coder may be someone with average skills by today's standards... orchestrating thousands of superhuman coding agents. His change of mind in 12 months: the next era of SaaS "will replace entire services end to end." His worst product call: betting everything on chat UI — "we may have mistimed a little bit."
  • On models: the market is shifting to reinforcement learning ("you're already seeing this with o1, o3, the DeepSeek models"), yielding many specialized models at the application layer but only a couple of foundation-model companies — the cloud analogy "roughly holds." Mercor uses a variety of models and has been particularly thrilled with OpenAI, and "the whole product gets better as the models get better."
  • The 2035 math, worked backwards: a couple billion job seekers, a couple dozen jobs each ("factoring out all the jobs Mercor creates for AI agents") → 100 billion jobs created and a unified labor marketplace solving matching "across every role, across every company." His contrarian close: "being a recruiter is the highest prestige position in any company... you can gather all you need to know about a company from seeing the talent inflows and outflows."
Harry Stebbings

The round is $100 million, and the price was—it was at $2 billion, yeah?

Adarsh Hiremath

Yeah. I think we’ll live in a world with many, many models with different use cases. We’re already seeing this with a lot of application-layer companies, where they all have specialized use cases for how they want to leverage the models.

I think being a recruiter is the highest-prestige position in any company. The recruiter is the one who controls the talent inflows and outflows of every company, and pretty much you can gather all you need to know about a company from seeing the talent inflows and outflows. The businesses that succeed in a world where software costs approach zero will be built on network effects.

Harry Stebbings

Thank you so much for joining me.

Adarsh Hiremath

Thank you for having me. I’m a really, really big fan of the pod.

1. How Debating Makes The Best Founders

Harry Stebbings

That is very kind of you. I did my stalking beforehand, and everyone told me about your mastery of debating. You and your co-founders, Surya and Brendan, were debate champions. How did debate prepare you for founding a company? Let’s start there.

Adarsh Hiremath

One thing about Brendan, Surya, and me is that we actually go quite a ways back. I first met Surya when I was 10 years old, and the reason we got along so well is because we were pretty much the only elementary schoolers who wanted to compete in high school debate.

At the time, we did Lincoln-Douglas debate, which is sort of a one-on-one debate format. Surya and I actually debated each other a couple of times, and then we ended up at the same high school, Bellarmine, which is also where I met Brendan. All 3 of us were on the debate team together. Surya and I decided to do policy, so we ended up being debate partners and competing in all these national tournaments.

Debate is a lot like founding in a lot of ways. I like to think of my debate partnership with Surya as my first startup, just because we had 50/50 equity in each other’s success. If one of us were to mess up, it would tank the odds for both of us. There’s a constant feedback loop after every debate round about whether you won or lost.

Picking the right debate partner is the most important decision you can make in policy debate, and similarly, picking the right founding team is the most important decision you can make while starting a company. There’s that parallel, and then there’s just the immense amount of ownership. We both had a stake in each other’s success.

2. Do People Treat You Differently When a Unicorn Founder

Harry Stebbings

At the time, you were 18 or 19—you can correct me if I’m wrong—but you, Brendan, and Surya became interested in labor markets. How did that happen?

Adarsh Hiremath

Brendan, Surya, and I started working together without any business ambition necessarily. We just started a dev shop together. We thought, “Let’s learn how to build software really, really quickly. Let’s go to these startups, figure out what they want built, and build it together.”

What we ended up doing was recruiting these really, really exceptional people from India to help us with our dev shop. Very quickly, we realized that the software was one thing, but we had found some really exceptional people, and it was more about the people than the software.

Then we thought, “We found these people in a completely manual way. Can we automate this?” That’s how the automated candidate side of the platform was born. Very quickly, we realized Brendan, Surya, and I couldn’t scale by doing sales manually, so we had to automate the other side of the platform, too—the company-facing platform. That’s how the marketplace was born.

Harry Stebbings

The marketplace is born; we’ve automated both sides of the platform. How exciting—except you were at Harvard at the time, I think. Now you have this very vibrant and working platform. Take me to that moment and the decision between whether you drop out or stick to the traditional course.

Adarsh Hiremath

It’s funny that you say I was at Harvard. I was definitely there physically, but I’m not sure about mentally. I was pretty much doing everything I could to avoid going to classes.

I have a pretty funny story about this. Brendan would visit me pretty frequently at Harvard, and my roommate at the time, Artemis, had this really weird sleep schedule. He would go to the engineering building and pretty much be nocturnal.

The routine we would typically follow was that Brendan would visit me and crash on Artemis’s bed, because Artemis would be in the engineering building working on problem sets. Then Artemis would come back, wake Brendan up, and Brendan and I would get to work together. Artemis would go to sleep during the day. Fast-forward to today, and Artemis has joined the Mercor team.

Harry Stebbings

When you’re deciding whether you’re actually going to leave Harvard, it’s one thing to say it and another thing to do it. Can you take me to that moment?

Adarsh Hiremath

At the time, it wasn’t obvious at all that we should drop out, and I really sympathize with my parents for not approving. We hadn’t raised our seed round, we hadn’t raised the Series A, there was no Thiel Fellowship, one side of the marketplace had a little bit of revenue, and I was telling them that I wanted to abandon my degree program.

It wasn’t an obvious decision at all. But, like most of these decisions, you just make them completely emotionally. I knew I wanted to work with my best friends.

Harry Stebbings

For the students who want to start a business or already have one, how do you advise them on whether to drop out or stick to the traditional path?

Adarsh Hiremath

Oftentimes, it’s an emotional decision. You can try to rationalize dropping out or starting a company, or try to figure out the exact set of prerequisites that you have to meet.

For me, the moment I knew that I wanted to drop out was actually back when we had an office in Palo Alto. The office had exactly 3 desks: 1 for Brendan, 1 for Surya, and 1 for me. I said, “Surya, should we drop out?” He just looked at me and said, “Dude, how hard could this be?”

It wasn’t a logical argument at all, but in that moment I was just like, “Let’s do this. Let’s drop out of school.”

Harry Stebbings

Where was the business at this point, just to frame it? No seed round, a little bit of revenue, no Series A, no Thiel Fellowship—nothing?

Adarsh Hiremath

We were just 3 friends working in a small office in Palo Alto with our amazing team in India.

Harry Stebbings

Take me to the seed round. How did it go? Do you remember getting the term sheet? Just take me to that, because you were 18 or 19 at the time.

Adarsh Hiremath

We were 19 at the time, so it was surreal. Initially, we thought we wanted to base the company in New York. I’ll take credit for making the wrong call there. I very quickly realized that it was the wrong decision, but we had moved to New York before raising the seed round.

For me, the more surreal moment wasn’t when the money hit for the seed round. It was when we changed our salaries in Gusto to $500 a month. I felt like we had made it. I was like, “Amazing. We just moved to New York, and we changed our salaries to $500 a month.”

Afterward, we closed our seed round, and when the money was wired, we were just looking at the account like, “Dude…”

Harry Stebbings

I’m fascinated. How was that process? Did you pitch many venture investors? Did the round come quickly? How much did you raise? Take me through it. It’s a special moment.

Adarsh Hiremath

We raised over $3 million, and it came very quickly. General Catalyst led the round, and we really, really enjoyed working with Max and Niko.

Harry Stebbings

You are one of the fastest-scaling companies in Silicon Valley, in the US, and in startups in general. It was $50 million in ARR in November—I quoted it wrongly, and you may be able to correct me—but it’s much more now. You had 30 people at the time of the $50 million, and I’ve heard a little rumor on the grapevine that you do 9-9-6: 9 a.m. to 9 p.m., 6 days a week. Can you unpack whether that’s true, why you do it, and how it works in reality?

Adarsh Hiremath

A lot of people ask me about the 9-9-6 thing. The only reason we floated those numbers out is because we didn’t want our team working on Sundays. I like to think of the 9-9-6 stuff as more of a side effect than an objective.

We’ve carefully selected people who care deeply about the mission, and the side effect of that is that they don’t want to wait until Monday to move the company forward. People really do it because they enjoy being in each other’s presence and enjoy what they’re working on.

Harry Stebbings

Do you worry about creating a hustle culture with 9-9-6?

Adarsh Hiremath

To some extent, this isn’t unique to Mercor. All these successful companies have had pretty intense cultures historically, and it’s just a function of a startup. You have to work harder than everyone else in an obviously sustainable way to succeed.

The one thing I’ll say about that is that momentum is very, very energizing. Everyone on the team feels energized.

Harry Stebbings

Everyone I spoke to also said that you’re attracting the most ambitious, young, hungry talent. That used to go to Scale or Stripe, and now it goes to you. What do you think you’ve done to create a brand where the youngest, most ambitious talent wants to go to Mercor now?

Adarsh Hiremath

When we select people to work at Mercor, one realization we’ve come to is that you can teach people a lot of things, whether it’s technical skills, going to market, or whatever else. But the one thing you can’t quite teach people is to care.

That’s something we index on pretty heavily in our hiring process and something we really look for.

Harry Stebbings

I heard that you’ve been growing 50% month over month continuously for quite a while now. That growth is insane. How does that feel internally, and what’s the first thing or 2 to break?

Adarsh Hiremath

The way I like to think about that level of growth is that it’s basically a perpetual stress test on the business. Things are constantly breaking, whether it’s a process or the need to hire people to fill gaps more quickly than you might ordinarily need to.

The main thing is that everyone in the company needs to keep outgrowing themselves: redefining what’s possible for them and taking on new roles.

Harry Stebbings

What does no one tell you about scaling that you wish they had told you?

Adarsh Hiremath

Scaling culture is harder than scaling software. When you’re adding people to the team very, very quickly, there’s this dynamic where the culture you create with the first 20 people is, in some ways, the strongest the culture is ever going to be.

3. How Culture Breaks When Scaling So Fast

Ensuring that the culture stays strong as the company grows, does new things, and has new people enter the company is really, really challenging, but in some ways it’s the most important part of building a legendary company.

Harry Stebbings

We mentioned scale earlier. One of your investors said to me that you’re mostly doing data labeling for foundation models. Do you think that’s fair, and is that a niche market or a wedge into a much larger market in your mind?

Adarsh Hiremath

Our insight about the market is that human data and talent assessment have actually become the same thing. I can take you back 5 years, when we thought of data labeling or human data as essentially a crowdsourcing problem.

Let’s say Waymo wants a bunch of its images labeled. You get people across the world to draw boxes around stop signs to make the model better at classifying stop signs. Fast-forward to today, and the nature of human data work has changed a lot.

Now, GPT-4o or whatever model is not good in a particular domain, so we need an expert to make the model better in that domain. Figuring out who that expert should be is 100% a talent-assessment problem and a perfect application of the platform.

With a lot of the labs we work with, we’re able to figure out who the exceptional people are in very specific domains and have those people work with the labs. The interesting thing about this is that it’s essentially a forcing function on our long-term objectives.

When you think about Mercor building this global, unified labor market, what do we need to make this happen? We need tons of smart people on the platform, and we need the ability to predict job performance and figure out what those people should be doing. That happens to be the exact set of problems a lot of the AI labs are having.

Harry Stebbings

When we think about the AI labs today, I heard through the grapevine that, as you mentioned, you work with some of the top AI labs. How do Mercor experts fit into these labs? What does that partnership look like? Help me understand it.

Adarsh Hiremath

It looks exactly the same as placing someone to work at any company. Just as Mercor might work with startups making their first hires or with companies hiring in a more traditional, full-time capacity, it’s the exact same thing for a lot of the large AI labs.

They’ll hire people through the Mercor platform to essentially help with post-training models.

Harry Stebbings

When you look at satisfaction on a hire basis, is 90% of a hire successful? Is it 60%? What are the metrics you track, and what’s the 1 core metric you use for the success of the business?

Adarsh Hiremath

Customers keep growing their relationships with us, so net retention is over 100% by a large margin. As long as they keep expanding, it means that we’re doing a good job finding the right people.

Harry Stebbings

When you get hires wrong, are there commonalities in why you get them wrong?

Adarsh Hiremath

It’s all dependent on the role and what you’re looking for. At the end of the day, there might be commonalities, but it’s very, very role-dependent. There are many examples I can think of, but different companies value different things. Depending on what they value, we can correct the talent prediction.

Harry Stebbings

What role are you best at, and what role are you worst at?

Adarsh Hiremath

It’s an interesting question because we place all kinds of talent at companies, everything from software engineers to lawyers, doctors, financial analysts, and consultants.

A huge part of the Mercor platform is not building specifically for any of these roles, but instead building technology that generalizes really, really well. One example is the AI interviewer. We’ve built it so that it can immediately process someone’s background and then administer a custom interview to a person, regardless of what role they’re trying to take on, in a completely automated way.

You can literally spin up this interview in under 10 seconds. For example, for this podcast, you must have spent a decent amount of time doing research. Imagine if you could have an agent pull in all the information on someone’s profile and put together what would be the superhuman interview or the superhuman podcast. That stuff is possible now, and it’s possible for pretty much all roles.

Harry Stebbings

In terms of infrastructure, what models are you sitting on top of today?

Adarsh Hiremath

The model landscape is changing so quickly, but we leverage a variety of models and have been particularly thrilled with the OpenAI models.

Harry Stebbings

Have you always predominantly been on OpenAI?

Adarsh Hiremath

We’ve always used OpenAI in some capacity.

Harry Stebbings

If you could improve any aspect of the model, what would make the biggest improvement to the business and the product today?

Adarsh Hiremath

A concrete example would be the AI interviewer. We’ve built the product so that whenever the models improve, the experience for applicants on our platform also improves pretty significantly.

In general, this is something that’s been on our mind. There’s this huge wave of models getting better and better, and we’re asking whether we can ride that wave to make our product better and better.

We leverage LLMs and all these models throughout our product. The whole product gets better as the models get better, and 1 specific example is the interviewer.

Harry Stebbings

What do you think the next generation of models will look like, before we get to training data?

Adarsh Hiremath

The whole market is shifting to reinforcement learning. You’re already seeing this with o1, o3, and the DeepSeek models. As a result, I think we’re going to see really, really powerful models in specific domains that can reason extremely well.

That will be really exciting and unlock a huge number of use cases across a variety of industries and domains.

Harry Stebbings

Do we live in a world of many specialized models that are very fragmented, or do we live in a world of monoliths with 1 or 2 very horizontal platforms?

Adarsh Hiremath

I think we’ll live in a world with many, many models with different use cases. We’re already seeing this with a lot of application-layer companies, where they all have specialized use cases for how they want to leverage the models.

For us, it’s hiring and beating the expert hiring manager by a large margin. For another company, it might be financial analysis in a specific domain. Across each of these use cases, I think these companies will need to make their models better for their own purposes.

Harry Stebbings

How fair do you think the analogy is that the model landscape will be very much like the cloud landscape? Bluntly, there will be 3 or 4 juggernauts, and it will be very hard to switch out of them. Do you agree that it’s hard to switch out of them, or do you think that, given the transience of models, it’s actually much easier and much less defensible?

Adarsh Hiremath

There will only be a couple of companies that are able to build these foundation models that everyone builds off of. I think OpenAI is a great example of 1 of those companies, and I think that analogy roughly holds.

I don’t anticipate there being 20 companies training foundation models that can all be leveraged in the same way someone might leverage OpenAI, for example.

Harry Stebbings

In terms of the post-training data side, I’d love to hear your thoughts on how much will be human data versus synthetic data moving forward.

Adarsh Hiremath

I think a lot of it will be human data going forward. A great example of this is evals. Evals, by definition, have to be outside of model capability. In order to see whether a model is doing well at a particular task, you need to have an eval set created by humans who are better than the model at that particular task.

Humans are going to play a huge role in that. There’s also a whole set of other use cases, whether it’s SFT, RLHF, or RL environments, in how the models of tomorrow are being trained. All of those require expert humans to essentially teach the model how to get better.

Harry Stebbings

To what extent would you say that data is the bottleneck that prevents model improvement more than compute or algorithms?

Adarsh Hiremath

Data is the bottleneck. I think that would be an accurate statement.

Harry Stebbings

Why, then, do so many people tell me—including Jonathan at Groq—that synthetic data is often higher quality? It doesn’t involve the dregs of the internet, like Reddit, being included in a lot of cases. You’ll see this exponential increase in model performance due mostly to using high-quality synthetic data, not low-quality human data. Why is that wrong?

Adarsh Hiremath

The first thing is that it’s not zero-sum. Even in a world where human data is super important for the next generation of models, it doesn’t mean that synthetic data won’t also be important. Synthetic data will certainly be part of the equation.

But in a lot of ways, the bottleneck to unlocking and unleashing the next level of intelligence will be expert humans. That brings me back to the phrase you used: “low-quality human data.” Low-quality human data certainly won’t push the models to be better at anything. High-quality human data will.

Again, that’s a talent-assessment problem. The biggest lever on data quality for creating these post-training sets, for example, is finding the right people, which is really, really hard to do.

Harry Stebbings

In terms of compute and algorithms, how do you think about where we are today? Are they bottlenecks, too? We’ve mentioned that data is a bottleneck. How do you think about all 3?

Adarsh Hiremath

All of them are pieces of the same puzzle. Going forward, I do think compute, data, and algorithms will all play a part in the equation of moving AI forward and unlocking the next level of intelligence.

But the era we’re entering requires really, really expert humans to make models better for very specific use cases.

Harry Stebbings

How long will that be the case for?

Adarsh Hiremath

For a very, very long time.

Harry Stebbings

Why? I thought this was what we were getting rid of.

Adarsh Hiremath

There’s a huge long tail of tasks that models can’t do. If we reach the point a couple of hundred years from now where models are able to do every single job and humans no longer have any work to do, society is going to look really, really different.

We’re all going to be living on a UBI, playing video games all day, or whatever it may be. But until that point comes, there’s going to be a whole set of tasks that models cannot do, whether they’re specific economically valuable tasks, like the job a consultant could do, or a specific category of engineering, or even more niche things—maybe making the model better at some specific hobby, for example.

We’re always going to need to fill in the gaps, particularly in that long tail.

Harry Stebbings

I’m sorry to be like, “What?” Just help me understand. You’re teaching me.

Adarsh Hiremath

The other thing I’ll say, Harry, is that I think people are really, really in this mindset of a unidirectional relationship between humans and AI: “I can’t do something, so I give it to the AI, and the AI takes it to completion.”

I think the more realistic breakdown is that AI, for a specific use case, might be able to get us 60%, 70%, or 80% of the way there. For that remaining 40%, 30%, or 20%, you’re going to need a human to take you all the way there.

The reality is that finding that human will become harder and more valuable to do as you get further and further up the spectrum.

Harry Stebbings

If you get further and further up the spectrum—if we’re able to get to 70%, 75%, 80%, 85%, or 90%—don’t you need fewer and fewer humans because the frequency is much less as you move closer and closer to perfection?

4. The Future of Foundation Models

Adarsh Hiremath

That’s a great question, and I think that begs the question of what labor markets look like later on. The key thing is that the market will move toward specialty and sophistication, meaning the types of work we see 50 years from now will be more specialized and often require people with a higher level of sophistication in that specific thing.

Harry Stebbings

When you sell to clients, what’s the moment when they say, “Wow, we’ve got to use Mercor”?

Adarsh Hiremath

It’s usually when the first couple of candidates start working with them. We’re able to find exceptional people at the cost of software, hundreds of times over.

Harry Stebbings

When you’re in that sales cycle with them today, when do they say, “We’ve got to sign up”? Is it when they see the AI interviewer, when you show them the price, or when they meet a candidate? What’s the “wow” moment for them?

Adarsh Hiremath

It’s usually when the first couple of candidates start working with them.

5. OpenAI vs Anthropic

Harry Stebbings

How do they tend to sign up? What’s the buying process? Do they buy 1 at a time? Is it on a per-talent basis or a timeline basis? How does a deal with Mercor work?

Adarsh Hiremath

One interesting thing about Mercor is that we don’t have a sales team. There isn’t a single person who works on sales at Mercor outside of the founders.

6. Data: Synthetic vs Human

These days, what we’re seeing is mostly customer inbound. People have heard great things about Mercor from others who have hired through Mercor, and then they reach out to us and we go from there. Right now, it’s more of a bandwidth issue than a tactical or coordinated sales motion.

Harry Stebbings

What percentage of hires is done end to end by software versus having a human in the loop?

Adarsh Hiremath

On our end, the entire process is automated. That’s everything from a candidate hearing about Mercor and going onto the Mercor platform through a job listing, to us pulling in their résumé, salary expectations, and whatever else, administering a personalized interview based on both their background and the role, and allowing them to get paid for their work.

That entire process is automated.

Harry Stebbings

What does the take look like on a per-candidate basis?

Adarsh Hiremath

It all comes back to quality. Going back to the Uber example, when I get into an Uber, there isn’t that much of a difference between the 4.8-star driver and the 4.9-star driver because the unit of work is not exponential.

With something like Mercor, there’s a huge difference between the top 0.1% and the 80th percentile. Usually, for customers, it’s not a question of price; it’s a question of quality.

If we’re able to find those 0.1% or 1% of people reliably at the cost of software and delight our customers, what we take is often a second thought.

Harry Stebbings

I’m sorry—what is that take, then? Is it a standardized take or a case-by-case basis? What does that look like?

Adarsh Hiremath

It’s on a case-by-case basis. For some customers, it can be over 30%; for some, it can be less.

Harry Stebbings

When you look at candidate-completion rates, how much of that is India versus the rest of the world today? I know you specialize in finding amazing talent in India specifically.

Adarsh Hiremath

The reason we started with India is because our parents immigrated from India, and Surya and I went to these amazing schools. We started recruiting campaigns from those schools specifically.

One of the things that got us really excited about the labor market in general and the inefficiencies associated with it was that one of the best engineers I’ve ever worked with on our team was found through a Facebook ad. I manually interviewed him, and he didn’t pass the interview.

The reason we ended up hiring him is that he sent me a really, really long message about exactly what he got wrong in the interview and how to correct it. I just felt like we had to work with him. It was sort of what prompted us to start Mercor.

But if you fast-forward to today, the number-one place that workers on the Mercor platform who have jobs through us are from is actually the United States.

Harry Stebbings

Percentage-wise, is it 60% US?

Adarsh Hiremath

It’s high up there.

Harry Stebbings

And on the client side, are they all US as well?

Adarsh Hiremath

Mostly US.

7. The Future of Programming and AI

Harry Stebbings

A lot of young, exceptional people are being told today that they shouldn’t study computer science anymore because computer science is becoming so automated. Forty-one percent of code is now written by AI, and in 5 years that’ll be substantially higher. Do you agree with that advice, and how do you think about whether young people should learn programming today?

Adarsh Hiremath

My take is that programming is actually more important today; it’s just going to happen at a different level of abstraction. One could argue that the leap from assembly to Python was maybe even a bigger leap than the leap from Python to natural language.

My answer is that the way we define programming will look very, very different. It may be a person who has average skills by today’s standards in computer science orchestrating thousands of superhuman coding agents to achieve more than we thought was even possible.

8. The Impact of AI Tools on Software Development

That skill set, which we can define as programming at a different level of abstraction—programming in English—is going to be super important.

Harry Stebbings

Can I ask how the way you program has changed over the last 2 years?

Adarsh Hiremath

I definitely use a lot of the AI tools. They’ve gotten really, really good.

Harry Stebbings

What do you use, and how has it changed how you work?

Adarsh Hiremath

A great example is Cursor. A lot of members of our team use Cursor and love it. I’m one of them.

It makes doing things that would take a lot of time so simple and elegant. A great example is testing: with a couple of prompts, you can generate a more thorough test suite than anyone could have imagined for your application.

9. Why Software Will Become Commoditised

That just wasn’t possible before. Or maybe it’s bringing the same consistency from 1 part of the codebase and refactoring it for another part of the codebase. You can basically snap your fingers in Cursor, and it’ll get done today, which is absolutely insane to think about.

I think the implication for software is that software is going to get commoditized very, very quickly as these coding agents get really, really good.

Harry Stebbings

What does a world where software is commoditized look like? What does that mean?

Adarsh Hiremath

It means that people will be able to build applications much faster than was historically possible. It also means that the businesses that succeed in a world where software costs approach zero will be built on network effects.

The companies that don’t have network effects could give away their entire codebase and still be alive. The marketplaces and companies like Meta and Airbnb that have built really, really strong network effects will be the ones that thrive.

Harry Stebbings

Do you agree with people who say, “SaaS is dead,” because companies will just build their own software, or do you think differently?

10. Network Effects and Marketplaces

Adarsh Hiremath

I think what we consider SaaS will change. The next era of SaaS will be replacing entire services, whether it’s the end-to-end process of a recruiting agency like Mercor or another service that is incredibly manual and incredibly repeatable.

Harry Stebbings

You mentioned network effects. If I were to push you to identify the strongest network effect you have within Mercor today, what do you think it is?

Adarsh Hiremath

I’d break it down into 2 categories. One is the network effect of a marketplace that you might see in a labor marketplace like Uber or a marketplace like Airbnb, where every additional company that hires through Mercor strengthens the marketplace, and every additional candidate on Mercor strengthens the marketplace because there’s a higher pool of really, really exceptional people to choose from.

The second network effect, or data flywheel, is around this job-prediction piece. We’re able to see who’s performing well in jobs and the specific reasons why they’re performing well. We can use that end-to-end data on people’s outcomes to make it really, really easy to surface the person who might be best for a given role, even if they themselves don’t know it.

Harry Stebbings

How do you think about building stickiness and switching costs, and making sure that the $50 million is really sustainable?

Adarsh Hiremath

It all starts with quality. I think a lot of the greatest products or companies of our generation have been usage-based. Stripe is a great example of this.

The reason that revenue is really, really sticky is that you’re able to create these six-star experiences for customers and candidates. I think that’s 1 thing that has resulted in our very, very quick revenue ramp.

Harry Stebbings

When you think about the product today, what would you most like to change that Brendan and Surya would most not let you change?

Adarsh Hiremath

Maybe running our entire internal hiring process for Mercor in a completely automated way. Brendan, Surya, and I wouldn’t even talk to someone when they came into the office. We’d walk into the conference room to meet them for the first time, and we’d just be like, “Wow, this person is awesome.”

We couldn’t have found this person even if we spent all day, every day trying to find them. We’re getting there, and that’s just super, super exciting for us.

Harry Stebbings

How do you think about the future of remote work and remote versus in-person?

Adarsh Hiremath

I don’t think you can do 9-9-6 and do it effectively in a remote environment. I think that motivation and intensity you feel in the same room is important.

That’s exactly why we work in person in San Francisco. Brendan, Surya, and I all get super energized by being around people. A lot of our best ideas for Mercor have come when we weren’t even in a meeting. We were just sitting around, discussing things, and then you have that “aha” moment.

I think there’s something really, really special about being in person.

Harry Stebbings

What was the worst product decision you made?

Adarsh Hiremath

At 1 point, Brendan, Surya, and I all thought that chat was the future of all UI. One iteration of the Mercor product was built entirely around a chat interface. There was pretty much no other way to hire people unless you used the Mercor chatbot, because we were so bullish on chat.

We’ve come around on that. We now mix chat with other things where applicable, or leverage LLMs in other ways. But for a while, we thought the concept of a web app would be dead and that the way you would interface with all web apps would be exclusively through chat.

11. Raising From Benchmark After a Helicopter Ride

It wouldn’t even be clicking a button to hire someone. It would be telling the chatbot to hire the person. I think that’s possible down the line, but we may have mistimed it a little bit.

Harry Stebbings

In terms of funding, you have some of the best people on your cap table. You mentioned General Catalyst at the start. I’m told you’ve raised quite a few rounds in quick succession. How did you think about that, and do you agree that when the money’s on the table, you should take it?

Adarsh Hiremath

An interesting dynamic about all of our fundraising rounds is that we didn’t intend on doing the fundraising at the time. It sort of just came to us.

Going back to the example about Benchmark, someone introduced Brendan to Victor. Brendan said we were heads-down, and then Victor convinced Brendan to have a conversation with him. The rest was history from there.

Harry Stebbings

How did that process go down? Brendan meets Victor, and then you guys meet Victor and have a chat. How does that go?

Adarsh Hiremath

Brendan had the initial chat with Victor. Afterward, Brendan was like, “Okay, I’m going to get back to work.”

Then Victor asked Brendan if he had ever been on a helicopter, and Brendan said no. Before he knew it, Brendan was on a helicopter with Peter Fenton from Benchmark. We knew very quickly that they were the firm we wanted to work with.

Harry Stebbings

So Brendan comes back and says, “Hey guys, they took me on a helicopter. Let’s do it.”

Adarsh Hiremath

We had a couple more conversations with Victor and the Benchmark team, and it was clear that they were the best. We wanted to be in business with them and work with them, and they’ve just been phenomenal.

Harry Stebbings

How many months later was the next round?

Adarsh Hiremath

The next round was about 6 months later.

Harry Stebbings

You didn’t need the money at that point. Talk to me about that round. How did you think about taking the money then?

Adarsh Hiremath

Again, we weren’t focused on fundraising. We had built a business that was doing a lot in revenue. We were paying out tens of millions, and the business was doing 8 figures in revenue. We were just like, “Okay, let’s be heads-down.”

But just as we felt with Benchmark, we wanted to be in business with Susa and Felicis and the amazing team there, which made it a no-brainer.

Harry Stebbings

Do you enjoy fundraising?

Adarsh Hiremath

Not really.

Harry Stebbings

Do you have a board?

Adarsh Hiremath

We do. It’s Brendan, Surya, and me, along with Benchmark.

Harry Stebbings

Is that it?

Adarsh Hiremath

That’s it. We don’t enjoy fundraising. The thing we really, really enjoy is moving the business forward. That’s always what founders enjoy the most, so we’ve been laser-focused on that. Sometimes it just makes sense to do a round.

Harry Stebbings

You mentioned 8 figures in revenue there. When you raised that round, were you aware of how fast the revenue was scaling? Were you looking at each other and saying, “This is unbelievable”?

Adarsh Hiremath

We definitely had that moment. At the time we raised that round, we didn’t realize how much the growth was going to accelerate. We were confident in it, but the fact that it even exceeded our expectations, wrapping up Q1 of this year, is something we’re all really, really excited about.

Harry Stebbings

Tell me about this new fundraise. Was this the Felicis round?

Adarsh Hiremath

The new fundraise was led by Felicis, with some other amazing investors, including General Catalyst, Benchmark, and others, participating as well.

Harry Stebbings

How much was this round?

Adarsh Hiremath

The round was $100 million.

Harry Stebbings

$100 million, and the price was at $2 billion?

Adarsh Hiremath

Yeah.

Harry Stebbings

What a phenomenal round. Really, it’s a brilliant round in terms of dilution. You dilute 5%, get $100 million on the balance sheet, and it’s a phenomenal round for a company to do.

Adarsh Hiremath

Thank you. We’re really, really excited to be in partnership with Susa and the Felicis team. They’re amazing.

Harry Stebbings

Do you need the money? What are you going to spend $100 million on? I ask this with so much respect—I like you so much—but you guys make a lot of money, and you raised not long ago. What are you going to do with $100 million?

Adarsh Hiremath

I think it gets really dangerous when people raise money and then think they have to spend it immediately because they raised it. Our goal isn’t to deploy $100 million tomorrow.

But, Harry, I think the thing about our business is that labor aggregation and building this unified labor market are going to take a long time. We just want to make sure we have a balance sheet that’s commensurate with that long-term goal.

12. Quick-Fire Round

Harry Stebbings

Let’s do a quick fly-around. I’ll say a short statement, and you give me your immediate thoughts. Does that sound okay?

Adarsh Hiremath

Let’s do it.

Harry Stebbings

What do you believe that most people around you disbelieve?

Adarsh Hiremath

I think being a recruiter is the highest-prestige position in any company. The recruiter is the one who controls the talent inflows and outflows of every company, and you can pretty much gather everything you need to know about a company by looking at its talent inflows and outflows.

I think the recruiting function of a company is the most underrated and undervalued part.

Harry Stebbings

Does the whole “we should do more with less” efficiency push, on a per-person basis, go against Mercor and the importance of recruiters?

Adarsh Hiremath

It goes with it. Efficiency is only possible if you find the right person, and solving that matching problem and finding the right person is really, really hard, especially with manual processes that don’t scale.

Harry Stebbings

Who do you think is the best person in the world at what you do, and what have you learned from them?

Adarsh Hiremath

I’ve had this conversation with some members of the Mercor team before. One thing we like to joke about is that company executives are a lot like athletes in many ways. There’s this drive and desire to win.

I had dreams of being a basketball player a while ago—definitely not what I do today—but 1 person who I think really embodies that winning mentality is LeBron. I like him a lot.

Harry Stebbings

If executives are like athletes, how do you treat yourself as an athlete?

Adarsh Hiremath

There’s an element of pushing yourself to win, focusing on the right things, and getting better every day. That’s something I think about: How can I be the best version of myself tomorrow, an even better version the next day, and continue that process so it compounds for 10 or 20 years?

Harry Stebbings

What have you changed your mind on in the last 12 months?

Adarsh Hiremath

Part of it is the SaaS answer I gave you earlier. Over time, it’s become pretty obvious to me that the next generation of SaaS will replace entire services end to end. I think that realization has been part of the reason we’ve built Mercor in this way.

Harry Stebbings

What’s 1 thing you’re doing today that people tell you to stop?

Adarsh Hiremath

I have to be honest with you: It’s probably my Lime ride to the office when I’m running late for morning stand-up. We start at 9 a.m.

Every day, and sometimes I’m leaving my apartment at 8:55, I’ll just take a Lime and go straight down the hills of San Francisco in the most unsafe way possible. I should probably stop that.

Harry Stebbings

What do you know now that you wish you’d known when you started Mercor?

Adarsh Hiremath

I would say just how hard it would be to build a business like this. I told you, back when we decided to start Mercor, it was a complete emotional decision. Surya just looked at me and said, “Hey, man, how hard could this be?” Brendan came in with his optimism, and we just did it.

I’m thankful for that, but I didn’t really grasp how hard building a business like this would be.

Harry Stebbings

If you could have anyone on your board, who would you have?

Adarsh Hiremath

I would have to pick Sam Altman.

Harry Stebbings

You can ask Sam Altman any question. What do you ask Sam?

Adarsh Hiremath

I would probably ask him more about what AGI looks like.

Harry Stebbings

What would you want his answer to be?

Adarsh Hiremath

I think it comes more from a place of curiosity. I know Sam would turn it back on you and go, “Why didn’t you tell me first? What do you think AGI will be?”

When we achieve AGI, or sort of think about AGI, it will certainly involve doing more economically valuable work, right? When more and more and more economically valuable work has been automated to some extent—you know, research has been automated to some extent—I would broadly put that in the bucket of AI.

It’s 2035.

Harry Stebbings

Okay. Final one: where is Mercor then? Paint that picture for me of how big you are, how many people you’ve placed. Where is Mercor?

Adarsh Hiremath

I have to work backwards a little bit, right? How many job seekers are there? Roughly, put it in a couple billion. How many jobs does each person take on? People change their roles, so maybe we factor out all the jobs Mercor creates for AI agents and roughly focus on just the jobs for people.

Create a couple dozen jobs for each person. Mercor has created 100 billion jobs and has built the unified labor marketplace, meaning that anytime a company wants to hire a person for a specific job or task, they do it through Mercor. Anytime a candidate wants to consider a company for a specific job or task, they do it through Mercor.

Mercor is able to solve the matching problem across every role and every company in a seamless way.

Harry Stebbings

Would you love for Mercor to be a public company one day?

Adarsh Hiremath

One day.

Harry Stebbings

Listen, Adarsh, I’ve peppered you with questions. Thank you so much for putting up with my very wayward approach to a schedule, but you’ve been fantastic. Thank you, man.

Adarsh Hiremath

Thank you for having me. It was really fun.

Adarsh Hiremath @ Mercor: The Fastest Growing Startup in Silicon Valley | E1261 | BidClub